Airlines
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China Airlines’ Five Year Streak Broken
It had been a good five years for China Airlines. It almost seems silly to say it, because five years without an…
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United Thinks It Feeds You Too Much
Mmm, Biscoff cookies. If you’re flying United these days, these cookies are about the only thing that differentiates the airline from American…
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The Midwest Airlines Tug-o-War’s Impact on Customers
I got a little geeky yesterday with all the talk of the Midwest takeover, but I didn’t actually bother talking about the…
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TPG and Northwest Try to Buy the Cookie
I’ve been pretty confused since word came out that TPG and Northwest would be teaming up to offer to buy Midwest. I…
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You Want This Delay
Just one more delay story to end the week. Check out the mugshot on this flight attendant. Yikes. Too much plastic surgery…
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Virgin America Takes Off . . . Late
Current events have really helped me stick with the “delay” theme this week. As most people know, Virgin America’s first flights take…
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Northwest Finally Figures it Out
It took them a long time, but Northwest finally figured it out. Blaming your employees for your problems does NOT garner customer…
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Allegiant Plans Its Big Expansion in Phoenix and Ft Lauderdale
Yesterday, the East Valley (that’d be Mesa/Chandler/Gilbert/Tempe – east of Phoenix) was jumping with joy after learning that their long-suffering airport, STBPMGA…
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Delta’s SiteSeer Challenge
Remember Delta’s SiteSeer? It’s been pretty quiet since they first launched the travel video site that I posted about here. Now they’ve…
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Tonight’s Guest Host: Aunt Benét
Instead of pointing you to the work of others today, I thought I’d get a real live guest poster to come to…
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Fun with Fare Basis Codes
Nothing like a little fun with fare basis codes to show my true dorkiness. A few years back, I worked in airline…
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Problems with JetBlue’s Customer Bill of Rights
There were mixed reactions when JetBlue introduced its Customer Bill of Rights after the Valentine’s Day problems earlier this year. Some thought…