Airlines
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As the Merger Trial Begins, JetBlue Watches Spirit Falter
This week marks the beginning of the trial in the Department of Justice’s lawsuit to block JetBlue from buying Spirit. After the…
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SAS Wisely Ditches Star Alliance and Realigns with Air France-KLM
The news broke early this month that SAS had a bankruptcy exit plan that would reshape the airline’s network and partner strategy.…
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When Hawaiian Falters, Southwest Gets Me Home (Trip Report)
I left off last week with Hawaiian canceling my flight home from Kahului, and the reaccommodation options weren’t good. Fortunately for me,…
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Why United Thinks ULCCs Keep Struggling As Its Own Fortunes Rise
This isn’t the first time we’ve heard United management talk about the death of the ultra low cost carrier (ULCC), but it’s…
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AAdvantage Business Makes Life Miserable for Companies and Travel Agents
American is at it once again. The company has decided to end its Business Extra small business rewards program and replace it…
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Hawaiian Struggles to Maintain Its Operation Thanks to Pratt & Whitney Problems
If you read yesterday’s post, you know that Hawaiian canceled my flight home from Maui last week. But it was more than…
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Hawaiian Takes Me to Maui But Can’t Get Me Home (Trip Report)
Back in 2019, Cranky Concierge had a very good year. We hit our stretch goal, and that meant I would follow through…
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United Fights All Comers for Haneda Slots
The fight over slots at Tokyo’s Haneda Airport is ramping up once again now that at least one daily abandoned slot is…
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Air Canada Tries to Win on Density
Air Canada is waking up, and it wants you onboard… if you’re an American. The airline had been making a concerted effort…
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Alaska Tries to Sway Disgruntled Delta Loyalists
When Delta rolled out its big elite program devaluation this month, I thought that overall the risk of people defecting to other…
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And the Winners of This Year’s APEX/IFSA Awards Are…
It has become something of a time-honored tradition. For probably a decade now — I haven’t been keeping track that closely —…
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Delta’s SkyMiles Changes Make Sense Despite Angering Everyone
This is not a points and miles blog, and I do not personally care one bit about airline status. With that background,…