American
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Across the Aisle from US Airways CEO Doug Parker on Important Product Features, Asia, and oneworld (Part 2)
Yesterday, I posted the first half of my interview with current US Airways CEO Doug Parker. We talked most about employee communication,…
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Across the Aisle from US Airways CEO Doug Parker on The Importance of Employee Communications (Part 1)
Last week, I had the chance to interview current US Airways CEO Doug Parker. As we all know, he’ll be running the…
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Across the Aisle From US Airways’ Planning Chief on The Importance of LA and New York to American … and More
Yesterday was what is likely to be the last US Airways media day. Next year, the merger with American will be done,…
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Cranky on the Web (April 15 – 19)
What the Heck is a Ground Stop? – Conde Nast Daily Traveler After the ground stop in Boston following the explosions at…
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Topic of the Week: American’s Tech Problems
American had a big mess on its hands this week when the link with Sabre went down and it had to stop…
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A Mediocre American Experience to the Land of Guinness (Trip Report)
With my previous Irish experience being a mere hour connecting in Shannon, I was doubly excited to be invited to the CAPA…
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Cranky on the Web (April 1 – 5)
Doug Parker Decides ‘Small is Beautiful’ – Doesn’t Want AA-US Merger After Livery Concerns – Gadling Another April Fools’ post from me.…
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Talking to British Airways About the A380, the AA/US Merger, and More (Across the Aisle)
I had the chance to catch up with Simon Talling-Smith, the Executive VP of the Americas for British Airways, on the day…
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Cranky on the Web (March 11 – 15)
In the Trenches: Prioritizing Tasks, Getting Paid – Intuit Small Business Blog We’ve neglected an important part of the business, and that…
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A Vision of How Some Airlines Want to Sell You Tickets
It’s Distribution Week here on The Cranky Flier. Yesterday I wrote a brief history of how airlines sell tickets. Today it’s time…
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A Brief History of How Airlines Sell Tickets
Welcome to “Distribution Week” here on The Cranky Flier. Today I’m looking at a brief history of how airlines sell their tickets,…
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JetBlue Wants to Expand Its Relationship with American, But Is That the Right Move for American to Make?
Apparently JetBlue CEO Dave Barger was sending love notes today when he said JetBlue looks “forward to deepening and expanding the relationship…