American
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Topic of the Week: American Walks Away From San Juan
It shouldn’t be a surprise to anyone that American finally put a dagger in the sorry remains of its old San Juan…
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Holiday Travel With a Child is Exhausting (Trip Report)
It’s the holiday season and that means it’s time to travel. While I never liked flying during the holidays anyway, our first…
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Does the Math Add Up on American’s Fare Choice Bundles?
More than 5 years ago, in the early days of the blog, I awarded American a gold star for changing its booking…
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American Seals a Deal With Its Pilots, Now the Merger Fun Begins
The results of the pilot vote at American were released Friday and the tentative agreement was overwhelmingly approved. Does that mean that…
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Interviewing the Man Behind the Social Media Strategy at American Airlines, Part 2 (Across the Aisle)
Yesterday in the first part of my interview with Jonathan Pierce, Director of Social Communications at American Airlines, we talked more about…
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Interviewing the Man Behind the Social Media Strategy at American Airlines, Part 1 (Across the Aisle)
Last week, I had the chance to speak with Jonathan Pierce, the Director of Social Communications for American Airlines. I like what…
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Am I Negatively Biased Against American? (Ask Cranky)
I’m guessing you’ve read a lot about Hurricane Sandy this morning, so I won’t bore you with the same. (Summary: lots of…
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Topic of the Week: Why is American Going to Seoul?
American announced a bunch of new routes this week, but one caught my eye. The airline, which flies only to Beijing, Shanghai,…
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Cranky on the Web (October 15 – 19)
Tips for Booking Holiday Travel – Travora This one actually went up awhile ago, but I just got around to posting the…
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The Final Response From American (I Promise)
I’m not one for deviating from my usual posting schedule here on the blog, but I didn’t want to take up another…
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Topic of the Week: Can Richard Branson Fix American?
Sir Richard Branson, boss of all things Virgin, did an interview with NPR last week explaining how he would fix American. “You…
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American Disagrees with Monday’s Post
As you can probably imagine, the folks at American disagreed with my post on Monday which asked “Why is American Not Trying…