Brett
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Delta’s Choice of the A330neo and A350 For Its Widebody Fleet May Seem a Little Peculiar
We’ve been waiting a long time for Delta to decide what widebodies it would order to replace its 747s and 767s, and…
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JetBlue is Making Changes That You Think You Won’t Like, But You Might Be Wrong
Remember when we talked about what Wall Street wanted JetBlue to do in order to improve financial performance? Well, JetBlue agrees. The…
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Cranky on the Web (November 17 – 21) – Ethiopian Madness, Rebanking in Miami, More
Ethiopian Airlines: The Flexible Airline (or, why you shouldn’t combine multiple tickets on one itinerary) – Travel Babbo One of our clients…
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Topic of the Week: Frontier in Denver
I already wrote about Spirit and Allegiant this week, so we can’t leave Frontier out of the mix can we? Frontier announced…
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Allegiant Tweaks Its Model to Run Toward Competition
Allegiant has a habit of announcing a bunch of new routes all at one time, and last week was no exception. The…
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Spirit Goes International From Houston, Steals Southwest’s Thunder
The ramp-up to Southwest flying internationally from Houston has been a long one with political drama and major construction. But as Southwest…
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Why Revenue-Based Loyalty Programs Aren’t the Right Answer
One of the big topics we tackled at the Travelport Ignite conference was loyalty programs. There were some very interesting ideas floated,…
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Cranky on the Web (November 8 – 14) – Allegiant Complaints, Job Titles
Investigation: Allegiant has low prices, high complaints – Cincinnati Enquirer You probably won’t be surprised to know that Allegiant gets a lot…
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Topic of the Week: The Importance of the Look of a Cabin
Runway Girl Network captured a photo of a pretty snazzy looking new First Class cabin on Delta’s MD-88 aircraft. The seats are…
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Taking Advantage of The LAX Service Build-Up (Trip Report)
I hadn’t been to Duke since my brother graduated a decade ago, but when Travelport asked me to attend its first Ignite…
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A Note About Comment Problems and Emails
It’s time for a rare Wednesday post, but this one is all business. Let’s talk about comments and emails. Hopefully this is…
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American’s Flight Attendants Have Just Screwed Themselves
Airline labor contracts can get extremely complex, and when it comes down to a vote, there are usually good arguments for both…