Brett
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United Exits JFK, Consolidates Its Power at Newark
I think many of us were surprised this week when United announced it would shutter its New York/JFK operation, bring its transcon…
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Finding Awesome Award Seats to Japan and Our Delayed Positioning Flight (Trip Report)
As you know, I was on vacation a couple weeks ago, but what you might not know is that this was the…
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Delta’s Newly-Renovated Terminal 5 at LAX Creates Three Distinct Passenger Flows
Last week, Delta unveiled the final results of the renovation of its Terminal 5 at Los Angeles International Airport. Travelers will love…
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Cranky on the Web – An Interview with Me, Hunting for Low Fares, Atlanta’s Silly Name Issue, More
Join me on Monday for an hour-long Twitter chat with CNN about the future of flight. We’ll get started at 8a PT/11a…
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Topic of the Week: Cranky Dorkfest Is on September 12
Summer is just beginning, and that means it’s time to start thinking about the annual Cranky Dorkfest in September. This year, we’ll…
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Delta’s Tentative Agreement with Pilots Could Mean Higher Wages, Lower Profit Sharing, and More Airplanes
It’s remarkable how quickly a labor agreement can be reached when both sides want something. Even though Delta’s pilot contract doesn’t become…
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Lufthansa Group Airlines Are Going to Charge You if You Don’t Book Directly, and That’s a Big Mistake
Fights between airlines and reservation systems are as old as time. Global Distribution Systems (GDSes) have held the upper hand for years,…
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You Should Fly Alitalia
Sorry to shock you with the subject line, but it’s really true. Ever since Etihad acquired 49 percent of Alitalia, it has…
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Cranky on the Web – Bomb Threats, TSA Failures, Southwest’s Web Meltdown
Bomb Threats, TSA Security Failures Mark Start of Summer Travel – NBC News With the recent bomb threats and TSA failures to…
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Topic of the Week: United and the A380
There is a terrible rumor going around this week that United is going to take on 2 A380s, pretty much because Airbus…
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Delta Expands a Test to Take Your Carry-On Bags Onboard for You
Anyone else out there think that Delta is bored? With a fantastic on-time operation that’s solidly profitable, it’s increasingly looked like the…