Brett
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Will Long Haul Wifi Make a Difference to You?
I just stepped off my first long haul wifi flight earlier this week when I flew American from London to LA. Wifi…
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The Awesome But Little-Known oneworld Global Support Centers
Earlier this week, I did a quick roundtrip on American to London to try out the airline’s new Business Class on it’s…
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72 Hours With Korean Air: Headquarters, Duty Free, Catering, and a Medical Center (Trip Report)
My first night of sleep in Korea was short after my A380 flight over. But after flying around the country on the…
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LAX Opens the New Bradley Terminal Concourse for a Sneak Preview
LAX opened the doors of the new concourse at the Tom Bradley International Terminal last week for a media sneak preview. The…
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Cranky on the Web (June 17 – 21)
In the Trenches: The Good and Bad Sides of CRM Integration – Intuit Small Business Blog I think we’ve found our CRM…
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Topic of the Week: Should American Have to Give Up Slots in Washington?
American and US Airways leaders were on Capitol Hill this week talking about the virtues of the merger. One area where there…
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United Copies and Pastes Delta’s New Elite Revenue Hurdle
You guys love your elite status with United, don’t you? When the airline started sending emails about new spending requirements to earn…
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Delta Isn’t Actually Closing Its Memphis Hub Completely
In the last couple of weeks, the news has come out that Delta is closing its Memphis hub. But that’s not really…
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72 Hours With Korean Air: Jin Air, Je-Dong Farm, and the Tech Center (Trip Report)
After an excellent flight in, I crashed pretty hard in my room at the Hyatt Regency Incheon. But of course, my body…
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Cranky on the Web (June 10 – 14)
Last week I didn’t write for any other publications because of my Korea trip. But I’m back as usual this week. This…
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Correction of the Week: Delta and Korean’s Spat
Last week I wrote about how Delta had cut back on awarding elite qualifying miles. Most notably, travelers who purchase tickets on…
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United Goes Fully Flat… in Business Class… On Long Haul… From North American Hubs
I never thought I’d see the day, but United has finally finished outfitting its international fleet with flat beds in business class.…