3 Links I Love: Awful Data Points, Parking Airplanes on Opposite Sides of the World

3 Links I Love: Awful Data Points, Parking Airplanes on Opposite Sides of the World

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This week’s featured link

Impact of COVID-19: Data UpdatesA4A
The relatively mundane title belies the true ugliness you’ll find in this report. This is 15 slides of pure airline carnage. … Read the post

3 Coronavirus-Free Links I Love: Goodbye to Midwest, KLM 747s, and Rick Rogers

3 Coronavirus-Free Links I Love: Goodbye to Midwest, KLM 747s, and Rick Rogers

This week’s featured link

Wisconsin’s Midwest Express Airlines ends Elite partnershipch-aviation
Remember how Midwest Express was going to come back with chocolate chip cookies and all? Scratch that. The airline was going to outsource flying to Elite, but that has now fallen apart and descended into lawsuits. Midwest … Read the post

3 Links I Love: American’s Pain Continues, Captain Haynes, Origins of Economy

3 Links I Love: American’s Pain Continues, Captain Haynes, Origins of Economy

This week’s featured link:

Canceled flights, wrecked vacations and leaky planes: Passenger frustrations rise as American Airlines strugglesDallas Morning News
The media coverage continues to pummel American for its poor showing this summer. At the Boyd Conference this week, the questions for American mostly focused on fixing the … Read the post

3 Links I Love: French Bee Interview, Flying Southwest In Hawai’i, KLM House No. 35

3 Links I Love: French Bee Interview, Flying Southwest In Hawai’i, KLM House No. 35

This week’s featured link:

HIGH FLYER INTERVIEW: THE FRENCH BEE EFFECT, ACCORDING TO PRESIDENT MARC ROCHETAirways
It’s easy to forget about French bee for a couple reasons. First, the airline has only 3 routes (Paris to Punta Cana, Reunion, and Papeete via San Francisco). Second, this is already … Read the post

3 Links I Love: Air France Exec Turmoil, Regional Madness Since 1990, KLM Starts to Say Goodbye to the 747

3 Links I Love: Air France Exec Turmoil, Regional Madness Since 1990, KLM Starts to Say Goodbye to the 747

This week’s featured link:

Air France-KLM Said to Weigh Changing Dutch Head for New EraBloomberg
This is a sad by-product of Air France finally gaining competent management. KLM boss Pieter Elbers has successfully kept KLM flying high, partially by keeping it as separate as possible from its drunken, … Read the post

3 Links I Love: Retirement of a Salesman, Interviews with KLM and Southwest CEOs

3 Links I Love: Retirement of a Salesman, Interviews with KLM and Southwest CEOs

This week’s featured link:
Leahy reflects on 33 years at AirbusLeeham News
For those who don’t know, one of the greatest salespeople the aircraft industry has ever seen is riding off into the sunset. John Leahy has had a remarkable career as the salesman-in-chief at Airbus, and he … Read the post

3 Links I Love: KLM Not LinkedIn, California Pacific Tries Again, the Delta 747 Goodbye

3 Links I Love: KLM Not LinkedIn, California Pacific Tries Again, the Delta 747 Goodbye

This week’s featured link:
KLM Lets The Customer Decide…Meanwhile at KLM
This is a really interesting read. KLM has one of the more aggressive social media strategies out there, and it has made itself available wherever travelers wanted to find the airline. But it only goes where people … Read the post

Topic of the Week: Is it Smart to Publicize a Social Media Response Time?

Topic of the Week: Is it Smart to Publicize a Social Media Response Time?

KLM has long been heavily involved in social media, but last week it didn’t something interesting. It started publishing the amount of time it will take for people to get a response. When I looked, here’s what Twitter showed.

KLM Response Time

A 31 minute response time seemed … Read the post

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