As we all know, there are some airlines that do a good job of responding to customers via social media channels and there are others that just don’t. Then there’s KLM, which has decided to go above and beyond and guarantee a response within 1 hour to any Twitter or … Read the post
Category: KLM
This week Finnair 
retired its last MD-11 airplane with a flight from Delhi to Bangkok. With that retirement, only KLM is still operating an MD-11 commercially. In fact, there are only two airlines operating any Douglas widebody commercially anywhere in the world. Biman Bangladesh still flies a couple DC-10s around. … Read the post
I know you guys have been champing at the bit, waiting for an update on the latest with Alitalia. 
I’ve actually been wanting to write about this for a little while, but I figured I’d wait until I went to last night’s launch party at LAX for the new LAX-Rome … Read the post
Yeah, it’s a crude drawing, but I think you get the point. It’s time for iPod + airplane.
Apple announced that they will be partnering with Air France, Continental, Delta, Emirates, KLM and United to let customers use their iPod with existing inflight entertainment systems. … Read the post