As we all know, there are some airlines that do a good job of responding to customers via social media channels and there are others that just don’t. Then there’s KLM, which has decided to go above and beyond and guarantee a response within 1 hour to any Twitter or … Read the post
Category: KLM
This week Finnair 
retired its last MD-11 airplane with a flight from Delhi to Bangkok. With that retirement, only KLM is still operating an MD-11 commercially. In fact, there are only two airlines operating any Douglas widebody commercially anywhere in the world. Biman Bangladesh still flies a couple DC-10s around. … Read the post
I know you guys have been champing at the bit, waiting for an update on the latest with Alitalia. 
I’ve actually been wanting to write about this for a little while, but I figured I’d wait until I went to last night’s launch party at LAX for the new LAX-Rome … Read the post
Yeah, it’s a crude drawing, but I think you get the point. It’s time for iPod + airplane.
Apple announced that they will be partnering with Air France, Continental, Delta, Emirates, KLM and United to let customers use their iPod with existing inflight entertainment systems. Customers will be able to … Read the post