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Recent Articles
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Frontier Shuffles Its Fleet to Cut Losses
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Republic Airways announced a small first quarter loss the other day, but really, it was a tale of two airlines. Its Frontier subsidiary lost a bunch of money while the “Express” flying it does for…
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Cranky on the Web (May 2 – 6)
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When row 21 is actually row 9: The method behind airline row numbers – CNN Out of the Office United is doing some row renumbering, so I thought it was a good time to take…
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Topic of the Week: Best Airline Press Release Titles
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When I was working for America West, my favorite press release title had to be the one proclaiming “Mule Promoted to Head Customer Service.” I may have the wording a little off, but the point…
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American’s Test of Video Streaming is Just the First Step
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American announced this week that it would begin testing streaming video with wifi-provider GoGo on a couple of airplanes, and it will expand wifi to the whole domestic fleet. This is an exciting development, but…
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An Update From Virgin Atlantic’s US Boss
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Let’s keep the Virgin theme rolling this week, shall we? Last week, Chris Rossi, Virgin Atlantic’s Senior Vice President, North America was in town here in LA for Brit Week. While he was here, we…
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Virgin Australia Set to Make Its Debut
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Australian travelers know Virgin Blue as the number two competitor to Qantas, but within a couple of days, the name will be gone. Ok, so I’m just being dramatic. The airline is simply changing its…
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Cranky on the Web (April 25 – 29)
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Getting bumped gets more lucrative – CNN Out of the Office If you get bumped against your will, compensation is rising, but that could also mean higher fares. In the Trenches: Building Our Own Tech…
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Topic of the Week: Southwest/AirTran Merger is Approved
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The Department of Justice approved the Southwest/AirTran merger without any changes this week. The DOJ said it had no concerns about an anti-competitive impact from the merger. Do you agree? Are you surprised that it…
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Why Don’t People Hate Alaska Airlines?
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On the surface, Alaska Airlines seems like a company that Americans would love to hate, yet exactly the opposite is true. People love Alaska, and it’s no accident. Let me explain. Think about everything going…
