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Recent Articles
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Cranky on the Web (June 20 – 24)
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What do airline alliances mean for you? – CNN Out of the Office Airline alliances aren’t necessarily all they’re cracked up to be. There are some benefits, but not nearly as many as you might…
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Topic of the Week: WWBD?
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That’s the question. What will Boeing do? The Airbus A320neo has been a hot seller at the Paris Air Show this year, and even American is said to be in talks with Airbus about buying.…
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JetBlue Orders New Airplanes, Focuses East
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We already talked about the massive number of orders rolling in at the Paris Air Show this week, but there was one that caught my eye. That’s right, it was JetBlue’s announcement that it will…
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Airline Fee Outrage is Just a Symptom of the Real Problem: The Brand
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I’m sick and tired of people complaining about airline fees. You might think this means I’m going to defend the airlines and blame everyone else for being dumb. That’s not the case, at least not…
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Cranky on the Web (June 13 – 17)
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Delay rule bumps up flight cancellations – CNN Out of the Office When I saw an article on CNN parroting the DOT’s press release about how tarmac delays have gone away and the DOT is…
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Topic of the Week: American Adds Tablets as Inflight Entertainment
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American has decided to ditch its existing portable inflight entertainment system and go with the cooler Samsung Galaxy tablet instead. This may only be in places where American has a portable system today, but it’s…
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Southwest’s First Scheduling Moves at AirTran Give Us Insight Into the Merger Plans
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Earlier this week, Southwest publicly announced its first schedule changes for its new AirTran subsidiary. The changes, though small, give us a lot of insight into how Southwest is thinking about its AirTran purchase. It’s…
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UNITE HERE Strikes Back: Tries to Cover Bad Analysis By Insulting Cranky, Earns the Jackass
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If you decide to put out bad analysis, as UNITE HERE did last week regarding Lufthansa complaints, and someone calls you on it, what would you do? The smart answer would probably be to just…