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Recent Articles
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Delta Opens Phase One of Its JFK Terminal Project, Two More to Go
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It’s been nearly a week since Delta opened the first phase of its terminal project at JFK, and the reviews have been largely positive so far. Then again, when comparing to the old Terminal 3,…
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Why Isn’t JetBlue Using All Its Slots in Long Beach? (Ask Cranky)
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I received an email recently that hit close to home, literally. It was more of a plea than a question, but I thought it was still a good fit for an Ask Cranky post. This…
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Cranky on the Web (May 20 – 24)
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Note: There will be no post on Monday, Memorial Day. I will return to the regular posting schedule on Tuesday. The Dreamliner returns: 5 things to know – CNN.com One of the many stories talking…
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Topic of the Week: The Birds and Rats Have Won
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Delta travelers at JFK are waking up to a brand new airport experience today as Delta thankfully leaves Terminal 3 for good in favor of the new extension of Terminal 4 along with the existing…
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This is Not Your Father’s Frontier Airlines
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Frontier is in the middle of making huge changes to its business model, and that is not easy to do. Anytime you make a big shift, you anger those who liked the way things were…
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Battle: Los Angeles
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I’m feeling pretty lucky to be living in Southern California these days. Oh sure, it’s the beautiful sunshine and all that, but it’s also about to become a nice little hub of cheap flights. I…
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JetBlue Demonstrates the Right Way to Increase Your Change Fee
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Just last month, United increased its change fee on domestic flights from $150 to $200 and I bashed the move. That, of course, didn’t prevent US Airways, Delta, and then American from following like sheep.…
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Cranky on the Web (May 13 – 17)
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In the Trenches: Setting Priorities – Intuit Small Business Blog There are a lot of projects I’d like to complete here at Cranky Concierge. But instead of trying to do them all, I need to…
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Topic of the Week: United’s Channel 9
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United announced it would pull inflight entertainment off its A319s and A320s when it puts new seats on the airplanes. That means that Channel 9, the channel that lets you listen to cockpit communications, will…
