July 2013
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The View From the Deck…or the Park: Great Places to Watch Planes (Guest Post)
I’m spending the week with my new daughter, so we have another guest post today. This one lets a reader wax nostalgic…
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West Coast Flying: Delta’s 87-Year Heritage in Los Angeles (Guest Post)
Now that my daughter has arrived, I’m taking this week off. I’m happy to start the guest post parade with a visit…
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Cranky on the Web (July 22 – 26)
In the Trenches: Taking a Baby Break – Intuit Small Business Blog The baby is here, and that means I have to…
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Topic of the Week: The Cranky Family Grows Again
I’m excited to announce that yesterday, Molly joined the Cranky family. She weighed in at 7 lbs 3 oz (for those who…
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Next Level of American/US Airways Management Team is Much More Balanced
Over the last week or so, we’ve seen announcements from just about everyone in the new American/US Airways leadership team talking about…
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On United, Canceled and Delayed Flights, Lost Bags, and Deleted Reservations Create Ill Will (Tales From the Field)
We’ve had a lot of trouble when dealing with United lately at Cranky Concierge. Problems have ranged from severely delayed mileage redeposits…
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Checking In On Alaska Airlines (Not Literally)
It has been a very long time since I wrote about Alaska, and that’s a shame. After all, the airline has been…
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Cranky on the Web (July 15 – 19)
I’m excited to announce that I’ve been named to the Conde Nast Traveler Top Travel Specialist list for 2013 for urgent airline…
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Topic of the Week: The Coolest Looking Winglet
We’ve seen all different kinds of winglets over the years, but the new scimitar winglet United has started installing this week is…
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JetBlue Trials Five Fresh Food Options On Board, I Taste Them All
Way back in 2010, JetBlue rolled out a bunch of snack boxes, and I was less than impressed. JetBlue is an airline…
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Allegiant Struggles In Hawai’i, Tries a Different Approach
Allegiant’s start of service in Hawai’i has been anything but smooth sailing. There have been repeated operational issues with the airline’s 757s…
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New FAA Rule Will Hurt Small City Air Service
Small airports have lost a lot of service over the last several years, and a new rule by the Federal Aviation Administration…