It’s time for my favorite post of the year. Think of it like an awards show where they show you that long reel of people who have died since the last one. But in this case, we’re talking about airlines. Hold the applause – there’s nothing more awkward than hearing … Read the post
I know I said awhile ago that I would start to write up some of the more interesting stories from Cranky Concierge clients since you all seemed interested, and now I’m finally getting around to it. I figured this light week would be a good one for a story, and … Read the post
Over at Cranky Concierge, we’ve been booking a lot of so-called “mileage runs” for clients this month. This happens at the end of every year, but I think we had our most extreme this year where someone needed 36,000 miles and we sent him to Africa and Asia within a … Read the post
On the Spot: Tips for holiday travelers – LA Times
A nice write-up that suggest using Cranky Concierge for holiday travels.
Defend yourself against flight delays and cancellations: Cranky Concierge – The Travel Analyst
I met her at Frequent Traveler University and we did a … Read the post
More than 5 years ago, in the early days of the blog, I awarded American a gold star for changing its booking interface to show different fare categories. The different categories were superficial at the time with no real product differentiation and that’s why I said that it was a … Read the post
It looks like Virgin America finally picked up slots and gates to start Newark service. JetBlue is also starting a new city with service from Boston to Philly. What do you think? Good choices?
So the rumors were true. Delta has decided to buy Singapore’s 49 percent stake in Virgin Atlantic, and I’m a bit surprised. I was expecting something a little more (somehow involving Air France/KLM) for Delta to bother getting involved here, but I was wrong. That doesn’t mean it’s a … Read the post