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I Learn What It’s Like to Experience an Airport as a 70 Year Old
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I get a whole lot of pitches from PR folks, and very few of them catch my eye. But about a month ago, I received a note from an agency working with Corgan Associates, a…
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A Look Back at United’s Shifting Fleet
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Sorry for the delay on this one, but it’s now time for the final chapter in the “look back” series. If you missed the look back at American and Delta, be sure to check those…
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3 Links I Love: Keeping JetBlue Cool, American Talks Revenue, Why People Hate Flying
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Skift CMO Interviews: JetBlue’s Biggest Challenge Is to Keep Being Cool – Skift There was a great interview in Skift this week with JetBlue Chief Marketing Officer Marty St George. If you’ve ever wondered what’s…
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A Goofy Southwest Crew Makes for a Great Ride (Trip Report)
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The stereotypical “good” Southwest flight is one that runs on time with a crew that’s having a lot of fun. It’s been harder to come by those kinds of flights over the last several years…
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American Sadly Chooses Conformity Over Superiority With Its New Revenue-Based AAdvantage Program
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American has been talking about revamping its AAdvantage program for some time now, but thanks to the merger with US Airways, the dust had to settle before any big changes could be made. I know…
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United Polaris and the Rise of the Branded Experience
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By now you’re probably aware that United has launched an all-new Business Class which it is calling Polaris. This follows in the footsteps of Delta One in that it’s an effort to brand the entire…
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Cranky on the Web: JetBlue’s Short Short Scandal, United Polaris
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JetBlue Defends Decision to Ask Passenger to Replace Booty Shorts Before Boarding Flight. Will the Incident Affect Its Brand? – Entrepreneur If you haven’t heard, there was another incident where someone was deemed to be…
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3 Links I Love: Avianca for Sale, Qatar’s A380 Gate Problem, Delta’s Back in ExpertFlyer
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This week’s featured link: United Continental, Delta Air Lines possible bidders for Avianca: WSJ – Reuters Ok, so we don’t know much about this yet, but word on the street is that Avianca needs money.…
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Instead of Waiting for More TSA Funding, Delta is Betting $1 Million on Improving Efficiency
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There’s been a lot of focus on the Transportation Security Administration (TSA) being underfunded lately. After all, those long lines could be fixed with more screeners, right? Well, yes but there is also the issue…
