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Recent Articles
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What the F*&@ Happened to All These Airlines?
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I haven’t done an Ask Cranky post in awhile, and this one seemed like fun. Hi Brett,I was looking through the archive of “Who the F” articles you’ve written through the years, and I think…
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Virgin Atlantic and Others Buy Flybe, Delay Its Demise
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I don’t know what it is about regional airline acquisitions being so complicated, but we have a new champion. Flybe is a large regional airline based in the United Kingdom, and it has been looking…
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Cranky on the Web: Hacking Your Reservations, Southwest Computer Problems in Baltimore
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A Hacker Exposed the Ancient Flaw That Makes Airlines So Hackable – Popular MechanicsI missed this when it first happened, but apparently there was some glitch through El Al that allowed this guy to hack into…
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3 Links I Love: Brexit’s Impact, O’Hare Terminal Plans, Flying Air France La Premiere
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This week’s featured link: Statement: Current Flights Protected, but Future Growth at Risk from No Deal Brexit – IATACurious what the real impact of Brexit would be on flights if there’s no deal? IATA lays…
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Southwest Gets Friendlier For Small Business, But There’s a Lot More Work to Be Done
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Many people think of Southwest as a leisure-focused airline, but that’s never been the case. In fact, even in its earliest days Southwest focused on high-frequency service to be attractive to the cost-conscious business traveler.…
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How United CEO Oscar Munoz Plans on Focusing His Efforts This Year
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United opened its newest Polaris lounge at Los Angeles International Airport (LAX) last week, so I headed on up the road to go check it out. While I was there, I was given some time…
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Why Ben Smith Killed Joon Despite Loving a Similar Idea in His Last Job
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You’ve likely heard that Air France has decided to mercifully put an end to its ridiculous Joon experiment. I hated pretty much everything about Joon from the moment it was announced, so this is yet…
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Cranky on the Web: More on Paid Seating
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Airline seat selection fees: It’s pay to play – CNNThis paid seating thing just keeps getting attention. I spoke with CNN for this article.
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3 Links I Love: Fixing WestJet, Tip Your Flight Attendant, Aloha 767
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‘We’ve just grown too big, too fast:’ CEO Ed Sims taps the brakes at WestJet – Calgary HeraldFor years people have said WestJet had bitten off more than it could chew, and last year that finally…
