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JetBlue Installing Ka Band Internet – What the Heck is That?
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Big news from the Blue Crew earlier this week when JetBlue announced it would finally be installing broadband internet onboard. But this isn’t just any internet, it’s Ka (“kay-ay”) band. What the heck is that…
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DOT Fines United For Reporting Tarmac Delays, Earns the Cranky Jackass Award
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There have been plenty of questionable decisions coming from the Department of Transportation lately, but none more insane than the decision to fine United for accidentally reporting tarmac delays. That’s right. United was overly cautious…
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Dissecting the New Pilot Rest Rules
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Ever since the Colgan Air crash in Buffalo, there has been a renewed effort to revamp the pilot rest rules in the US, and now, we’ve finally seen a proposal from the FAA. To the…
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Is There a Future for Inflight Entertainment Providers? Here’s What the Big Guys are Working On
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All last week as I roamed the halls of the Airline Passenger Experience Association (APEX) Expo 2010, I kept asking myself the same question. Will any of these guys even be here in 20 years?…
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Delta Reservations and the Twitter Movement
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Next stop on the Delta tour? Reservations. I was particulary excited about talking to Allison Ausband, who runs the reservations team, because Delta is doing some really interesting things. Besides using some more unique flexible…
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Cranky on the Web (September 13-17)
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United’s Houston to Aspen Route: A Middle Finger to Its Pilots – BNET Headwinds Man, these BNET guys really like to make those headlines pop. But, well, it’s accurate (especially since I said it in…
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The Knee-Crunching Saddle Seat is a Good Idea, But it Won’t Fly
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Ok, so I didn’t actually take the new saddle seat for a test ride. I mean, it was a static display in the Airline Interiors Expo hall, but I did get to sit in it…
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The Delta SkyMiles Discussion
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And now, the talk you’ve been waiting for. Let’s talk SkyMiles. As someone who considers himself miles-agnostic (meaning it doesn’t impact my flight purchase decision), it’s kind of funny that I end up getting into…
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Etihad Wins Award for Single Best Inflight Entertainment Achievement But Other Finalists Deserve the Spotlight as Well
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Good morning from Long Beach. I love when a conference comes to me instead of making me go to it. This year, the World Airline Entertainment Association came back to Long Beach, (and changed its…
