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Etihad Wins Award for Single Best Inflight Entertainment Achievement But Other Finalists Deserve the Spotlight as Well
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Good morning from Long Beach. I love when a conference comes to me instead of making me go to it. This year, the World Airline Entertainment Association came back to Long Beach, (and changed its…
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DOT Continues to Claim Tarmac Delay Victory Despite 20 Percent Rise in Cancellations
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The Air Travel Consumer Report covering July flights is out, and the Department of Transportation release on so-called “tarmac” delays had the same subject line as it did last month with only the month’s name…
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Delta Says It Wants a Better Online Purchasing Experience for Customers
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I’m back from “vacation” (which I put in quotes, because I just ended up working on longer term projects the whole time instead of actually relaxing), and it’s time to get back to my Delta…
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Cranky on the Web (September 7 – 10)
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It was a week full of guest posts on BNET as well. The Good Side of Fees: Paying for Convenience – BNET Headwinds Evan Konwiser wrote a guest post on the good side of fees.…
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Honoring the Flight Crews That Died Nine Years Ago Today
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I know, it’s Saturday, so you’re expecting Cranky on the Web, right? Well that’s going to have to wait, because today is not just any Saturday. It’s September 11th. Believe it or not, this is…
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Just Key the Mic and Start Talking – You’ll Figure It Out (Guest Post)
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Cranky is on a much-needed vacation and won’t be responding to emails this week. Fortunately, before I started drinking too heavily, I put some posts live. Today, Court Miller takes us through the terrifying world…
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Africa Then Versus Now, In the Eyes of a Pan Am Vet (Guest Post)
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Cranky is on a much-needed vacation and won’t be responding to emails this week. Fortunately, before I started drinking too heavily, I put some posts live. Today, we’ve got a guest post from a guy…
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Flying the Line, From a Pilot’s Perspective (Guest Post)
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Cranky is on a much-needed vacation and won’t be responding to emails this week. Fortunately, before I started drinking too heavily, I put some posts live. Today, we’re looking at the view from the pointy-end…
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Tales From an Airline Reservations Agent (Guest Post)
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Cranky is on a much-needed vacation and won’t be responding to emails this week. Fortunately, before I started drinking too heavily, I put some posts live. Today, we have a former reservation agent telling about…
