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The Air France Pilot Strike Ends With Absolutely Nothing Resolved
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When I left on vacation last week, Air France’s pilots were striking. When I returned on Saturday, nothing had changed. Yesterday, however, the pilots came around and decided the time to end the strike had…
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Cranky on the Web (September 15 – 19) and Some Reading Material for the Next Week
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Usually when I go on vacation, I try to either write a bunch of posts myself or wrangle up some guest posts. This time, that’s not happening. It takes a long time to prep posts,…
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Topic of the Week: What You Would Like to See From Southwest
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I’ve written this week about how Southwest needs to figure out what it wants to be, but let’s turn the tables. What do you think Southwest needs to do to make you a customer? Is…
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My Last Trip on the Old Southwest (Trip Report)
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There was something about this trip that felt like the end of an era. On the eve of the repeal of the Wright Amendment, Southwest had its first media day in years. But the repeal…
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How Southwest Tanked Its Operational Performance… And Then Took a Year to Fix It
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In early 2013, Southwest realized that demand was strong. Faced with a set number of airplanes, it had two choices. It could keep flying its existing schedule or it could push itself and squeeze more…
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Southwest Reveals a New Visual Identity, But You Better Not Call It a New Brand
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It had been years since Southwest last had a media day, so I was surprised to see an invite come in the mail a few weeks ago. As we all know by now, the real…
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Cranky on the Web (September 7 – 12)
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When luxury ruled the skies: Flying in the 1950s and ’60s – Sacramento Bee I was asked my opinion about whether the “golden age” of air travel really existed. In the Trenches: How to Turn…
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Crankyspotting Dorkfest is Tomorrow
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The day has finally arrived. Tomorrow is Crankyspotting Dorkfest. I’ll be at the park across the street from the In ‘n Out at LAX from 11a to 2p. If you’re flying in, take the Parking…
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Honoring the Flight Crews That Died 13 Years Ago Today
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Today is now technically called Patriot Day in the US, but for those of us in the airline industry, it’s also the day that our industry was flipped on its head. We talk about the…
