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Recent Articles
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Cranky on the Web (September 21 – October 3)
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Some of these are a bit old because I didn’t post last Saturday while I was on vacation. But none of these were time-sensitive. Airlines go à la carte: Why travellers should get used to…
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Topic of the Week: Will PEOPLExpress Fly Again?
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That didn’t take long. PEOPLExpress has already shut down thanks to what it says was a problem with airplanes from its contractor Vision. I’m not sure I believe it, but either way, the airline plans…
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Eight First Class Tickets on Delta to Maui for the Price of One (Trip Report)
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For the third year in a row, we had decided to take a late Summer/early Fall vacation to Maui. Two years ago, we flew Alaska. Last year we flew United. And this year it was…
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Dallas Tells Delta to Take a Hike, No Room For the Airline at Love Field
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Remember how the Department of Justice (DOJ) was so concerned with preserving competition at Dallas/Love Field as part of the American/US Airways merger? Well, the many pieces of that plan have no fallen into place,…
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The Air France Pilot Strike Ends With Absolutely Nothing Resolved
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When I left on vacation last week, Air France’s pilots were striking. When I returned on Saturday, nothing had changed. Yesterday, however, the pilots came around and decided the time to end the strike had…
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Cranky on the Web (September 15 – 19) and Some Reading Material for the Next Week
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Usually when I go on vacation, I try to either write a bunch of posts myself or wrangle up some guest posts. This time, that’s not happening. It takes a long time to prep posts,…
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Topic of the Week: What You Would Like to See From Southwest
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I’ve written this week about how Southwest needs to figure out what it wants to be, but let’s turn the tables. What do you think Southwest needs to do to make you a customer? Is…
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My Last Trip on the Old Southwest (Trip Report)
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There was something about this trip that felt like the end of an era. On the eve of the repeal of the Wright Amendment, Southwest had its first media day in years. But the repeal…
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How Southwest Tanked Its Operational Performance… And Then Took a Year to Fix It
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In early 2013, Southwest realized that demand was strong. Faced with a set number of airplanes, it had two choices. It could keep flying its existing schedule or it could push itself and squeeze more…
