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Introducing Our Cranky Concierge Family Plan with Momaboard
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[Updated April 2013 – Our family plan with Momaboard has ended, but we are rolling all our family services into our existing plans.] Yes, it’s another Wednesday post. That makes two in a row. So…
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Delta Cuts Flights, Can Small Cities Survive?
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Last week, Delta announced what was really no surprise. Much of its small city service is unprofitable and it’s only getting worse. It wants to make changes. This isn’t a new trend; small cities have…
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How the JetBlue Carmageddon Promotion Came Together
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This weekend was Carmageddon here in Southern California. You probably heard all about it, because I’m told that this was national and even global news. JetBlue smartly took advantage of the opportunity and scored itself…
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Cranky on the Web (July 11 – 15)
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This isn’t the airline I signed up for – CNN Out of the Office This week, I tackle codesharing. I find codsharing to be incredibly confusing with limited consumer benefit, but that’s not going to…
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Topic of the Week: Air Asia X Goes to Gatwick
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Low cost carrier Air Asia X announced that its flight from Kuala Lumpur will now go to London Gatwick instead of Stansted. Is this a sign that Gatwick is becoming a more competitive airport under…
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Codesharing Provides No Benefit to the Traveler
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Earlier this week, I published a column on CNN.com talking about codesharing. You all know the practice. It’s when one airline sells flights on another airline under its own code. This column turned into a…
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Catch a Ride on a BAC-111
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Any airline dorks out there have $880 lying around? If so, I’d highly recommend heading to Dallas on August 27 to take a ride on one of the last BAC-111 aircraft still flying. This one…
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The Maze That Is Frankfurt Airport
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If you’ve ever been to Frankfurt Airport (and not Hahn, the one Ryanair pretends is close enough to be associated with Frankfurt), then you know that it is one massive place. The terminals can be…
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Why American Eagle Had Fourteen Long Tarmac Delays in One Day
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Since the 3 hour tarmac delay rule went into effect last year, tarmac delays have, as expected, basically disappeared. (That was only possible due to more cancellations, but I digress.) May was a little different.…
