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Analyzing Delta’s 777 Retirement Plan
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On the heels of announcing the retirement of its MD-88 and MD-90 fleet on June 2, Delta has now announced that its 777s will leave the fleet by the end of the year. This is…
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Cranky on the Web: A New Cranky Podcast, Summer Predictions, More Refunds
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Cranky Talk Episode 1 – The Phantom RefundsWe’ve been tinkering with expanding podcasting, and this week we’ve launched our very first consumer-focused Cranky Talk. We decided to start with a short look at the refund…
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3 Links I Love: A 5 Year Recovery, Mitsubishi Hurting, Ryanair Denies Airbus
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This week’s featured link COVID-19 Outlook for air travel in the next 5 years – IATAThis presentation has all kinds of interesting tidbits around how IATA came to the conclusion that the industry will go…
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When Agencies Make Up Rules and Deny Refunds (Tales From the Field)
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Today, I bring you a very special edition of Tales From the Field. What makes it so special? Well, today’s story has nothing to do with a Cranky Concierge client; it happened to us directly.…
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Get Your Favorite Airports On a Cranky T-Shirt
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If you’ve been following along on Twitter, you know I’ve been feverishly working on creating individual shirts for as many airports as I can. I’m proud to announce that the first round of The Airport…
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Delta, United Schedule Half as Much Flying as American in June
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Over the weekend, Delta and United filed their June schedules, and again, I dove into Diio by Cirium data to see how things look. Compared to the American filing from last week, United and Delta…
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United’s Short-Sighted Efforts to Preserve Cash at All Costs
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Of all airlines, United has by far had the most dire predictions for the arc of the COVID-19 pandemic. President Scott Kirby rightly set the tone early by sounding alarms when others thought it could…
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Cranky on the Web: Recovery Thoughts, Frontier’s Middle Seat, Air Canada’s Refund Refusal, Change Fees
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I sat down with Courtney Miller for a 35 minute discussion that ranged from Hawaii’s uniqueness to through on the recovery. Come on, you know you were just looking for a good way to kill…
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3 Links I Love: Emirates on COVID, Alitalia Being Alitalia, The Queen Flies High Again
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This Week’s Featured Link Emirates’ Tim Clark: Coronavirus is a black swan event for the airline industry – The NationalI’m a sucker for a CEO interview that actually has substance. Here’s a good interview with…
