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Recent Articles
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JetBlue CEO On American, Open Architecture, and Yes, Snack Boxes (Across the Aisle, Part 2)
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And now we’re back with Part 2 of my across the aisle interview with JetBlue CEO Dave Barger. Today’s focus is on the airline’s “open architecture” which has pushed them toward the Alaska Airlines of…
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JetBlue CEO Comes to Long Beach and We Talk SoCal (Across the Aisle, Part 1)
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JetBlue CEO Dave Barger will be visiting every single airport in the system this year to celebrate the airline’s 10 year anniversary. Last week, he came through Southern California, and of course, spent a fair…
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Introducing BNET Headwinds – Cranky on the Web (July 26-30)
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It’s been a quiet week on BNET this week, and that’s because they were busy launching a completely revamped site. So they locked us out while they made the changes, but now it’s back and…
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Delta’s Growth in Washington Smells Fishy
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Delta announced a big increase in flights in New York and Washington this week, and I’m having trouble figuring out how they’re making this happen. Something doesn’t smell quite right, especially in Washington, but I…
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Virgin America Encourages People to Spend On Its Planes with IFE Enhancements
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It’s a rare day when I agree with what Virgin America is doing, but I have to say that they’ve made some really strong changes to the Red inflight entertainment system. My guess is that…
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Southwest Says Mechanical Issues Are Beyond Its Control, But It’s Not as Bad as You Might Think
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Many of you have already heard that in its contract of carriage, Southwest has now decided that mechanical issues are outside the airline’s control. How do I know? Because I’ve received more email from readers…
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PETA Offers Hawaiian Publicity if They Help Stop Fishing, I Give Publicity to Encourage It
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Those wacky People for the Ethical Treatment of Animals (PETA) people are up to their usual tricks, and now they’re dragging airlines into it. This time, they’ve sent a letter to Hawaiian Airlines asking them…
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Awesome Drama Over easyJet’s Unreliable Operation
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If you’re outside of Europe, you likely haven’t been paying close attention to the awesome drama unfolding over easyJet. The airline’s operations appear to be falling apart and the founder is threatening to take the…
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Cranky on the Web (July 19-23)
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Airport Effort to Charge More During Peak Times Could Hurt Passengers – BNET Airports are one step closer to being able to charge more to airlines during peak times. This may not be a good…
