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United Jacks Up Change Fees, Earns the Cranky Jackass Award
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You all know that I like fees. I think having ancillary fees lets people pick and choose what they want when they fly, and that’s a good thing. This isn’t a rant on fees. Instead,…
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Cranky on the Web (April 15 – 19)
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What the Heck is a Ground Stop? – Conde Nast Daily Traveler After the ground stop in Boston following the explosions at the marathon and another one for American’s computer failure the following day, CN…
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Topic of the Week: American’s Tech Problems
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American had a big mess on its hands this week when the link with Sabre went down and it had to stop flights from departing. Did any of you get stuck in this? What’s your…
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One Step Closer to a Better Way to Sell Airline Tickets
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As you know, I was in Dublin last week for the CAPA Airlines in Transition conference. But it was Travelport that brought me out to the conference (paid for flights and hotel) because they rolled…
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A Mediocre American Experience to the Land of Guinness (Trip Report)
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With my previous Irish experience being a mere hour connecting in Shannon, I was doubly excited to be invited to the CAPA Airlines in Transition conference in Dublin courtesy of Travelport (they paid for the…
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Frontier Brackets Philly With Wilmington Flights
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Back in the day, Southwest was known for using a bracketing strategy around big cities. For example, it served Manchester to get the northern half of Boston and Providence to get the southern half. It…
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Cranky on the Web (April 8 – 12)
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How to Avoid an In-Flight Entertainment Incident on United – Perrin Post on Conde Nast Wendy asked me which flights on United had inflight entertainment, so I gave her the best way to figure it…
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Topic of the Week: Porter and the C Series
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Jon Ostrower broke the news that Porter up in Canada had decided to order the Bombardier CS100 jet. Much to my surprise, the plan is to fly the airplane out of Toronto’s City Centre airport…
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Four Hidden Pieces of History at LAX
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Thanks to Chris Sloan of Airchive, I recently had the chance to take a couple hour tour around the grounds at Los Angeles International Airport. I’ve spent a ton of time at LAX ever since…
