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Air Canada Joins European Airlines in Trying the Failed “Airline Within an Airline” Strategy (Again)
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When you don’t have any new ideas in this industry but your airline needs help, what do you do? You just recycle old ideas and make them sound like the best thing since sliced bread.…
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Frontier’s Clever But Risky Move to Encourage People to Book Direct
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A couple weeks ago, Frontier announced that it would reduce benefits for those who book flights through third parties. Reaction was all over the map with some saying it was great and others saying it…
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Thanks for Attending the Very Successful Second Annual Cranky Dorkfest
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For those who didn’t attend, you missed a great event on Saturday at the In ‘n Out by LAX. I’d say the second annual Cranky Dorkfest was a success, despite the looming threat of Carmaggedon…
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Cranky on the Web (September 24 – 28)
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Interview with Cranky Concierge Owner – Job Shadow I was contacted by this site so they could learn more about what it means to be an air travel assistant. It was a lengthy interview and…
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Topic of the Week: Last Reminder for Tomorrow’s Cranky Dorkfest
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The day is finally here. Tomorrow, is the 2nd annual Cranky Dorkfest (#dorkfest for you Twitter-folk) at the In ‘n Out on Sepulveda just north of LAX. I’ll be there from 11a to 2p, so…
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Ridiculous Security Theater Courtesy of the TSA
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In my Hawai’i trip report earlier this week, I mentioned a terrible experience with the TSA on our return from Maui, and I said I’d write it up later. Here’s what happened. First I should…
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A United Correction and a Reminder for This Saturday’s Event
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It’s a rare Wednesday post for me today, but I had two things to mention. First, please remember that this Saturday is the 2nd annual Cranky Dorkfest at LAX. What is it? Just a bunch…
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United’s Operation Improves While American’s Falls Off a Cliff
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Just over a month ago, I profiled United’s poor operational performance and how it wasn’t getting better. My, how times have changed. United is once again running a solid operation while American, well, American is…
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Alaska to Hawai’i (Trip Report)
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I had been looking forward to this vacation for a long time. My family headed out to Maui to celebrate my dad’s 65th birthday and we decided to fly Alaska over there. The airline was…
