1 Week Until Dorkfest and Cranky on the Web: United’s Polaris, Cranky Concierge Interview

1 Week Until Dorkfest and Cranky on the Web: United’s Polaris, Cranky Concierge Interview

REMINDER: We are one week away from this year’s Dorkfest. Next Saturday, come by In-N-Out at LAX between 11a and 1p. (Assuming it’s like other years, I’ll end up staying later.) We’ll eat burgers, watch airplanes, and talk shop. Oh, and yes, I have a bunch of Southwest swag to

Cranky on the Web: How Airline Systems Work, Delta Questions, Handling Tight Connections, Cranky’s Adventure

Cranky on the Web: How Airline Systems Work, Delta Questions, Handling Tight Connections, Cranky’s Adventure

Cranky on the Web

How do airline computer systems work?CNN Money
I am no expert on IT, but CNN still wanted to get a better, basic understanding of how airline systems work in light of the Delta mess. I was happy to chime in with that.

Questions Abound as Delta Power Outage

Cranky on the Web: Bereavement Fares Gone, Schedule Charters on the Rise, US Airlines Aren’t the Best?

Cranky on the Web: Bereavement Fares Gone, Schedule Charters on the Rise, US Airlines Aren’t the Best?

Cranky on the Web

Bereavement Fares Have Disappeared on Most US AirlinesAssociated Press
For anyone who has tried to use one, you’re undoubtedly not surprised to hear that bereavement fares are all but gone. They generally don’t fit into the fare structure that’s out there today, but as I mentioned to the …

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