Airlines
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Long Beach and the Unsustainable Southwest Effect
On June 5, 2016, Southwest launched its first flights from Long Beach with 4 daily to Oakland. With a year’s worth of…
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Riding into the Sunset With The Last United 747
Unless you’re living under a rock, you know that United retired its 747s last week with one remarkable last flight. I was…
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With the New Terminal Approved, Southwest Sees Opportunity in Kansas City
On Tuesday, Kansas City voters overwhelmingly approved a new single terminal at the airport. Though polls showed it could have been a…
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JetBlue to Vegas, Southwest Home (Trip Report)
It’s only been a couple months since I was last in Vegas, but I had some meetings to attend so it was…
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Singapore Makes A Move Toward Higher Luxury… And Higher Density On Its A380s
When Singapore Airlines first launched its A380s a decade ago, it was quite the spectacle. Though people had long heard about the…
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3 Links I Love: Air France’s Optimism, You Get What You Pay For, No More KLM Fokkers
This week’s featured link: Interview: Air France-KLM CEO on Millennials and Unions of All Kinds – Skift Ever wonder what runs through…
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American’s New Senior Vice President of Los Angeles Gives The Airline’s Vision for the City
Back in May, Suzanne Boda was named American’s Senior Vice President of Los Angeles. The creation of this role was a visible…
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Southwest Takes Me to Crankyfest Tahoe (Trip Report)
Every Fall, we put together a gathering for Cranky Concierge employees so we can get together, talk shop, and have a little…
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3 Links I Love: United’s Management Under Fire, Sun Country’s ULCC Twist, Jet2’s Empty Seats
This week’s featured link: How Oscar Munoz spooked United Airlines investors – Crain’s Chicago Business If you missed it, United had its…
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At LaGuardia, JetBlue and Alaska Customers Win in the Temporary Terminal Shuffle
You don’t need me to tell you that New York’s LaGuardia Airport sucks. If you’ve been even remotely near the place, you…
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Cranky on the Web: More 747 Love
One of United’s last 747s comes to Houston once more before retirement – Houston Chronicle It’s like I’m an addict who can’t…
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3 Links I Love: Delta Checks In, Saying Goodbye to the 747 and the 737-400 Combi
It’s a trio of airline-produced content this week… This week’s featured link: Delta introduces auto check-in for Fly Delta app users –…