Airlines
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Cranky on the Web (April 12 – 16)
WiFi When You Fly: A Battle of the Business Models – BNET Is there a difference for the customer between GoGo and…
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Be Wary of United.com Promo Codes
A distraught reader sent me a note yesterday about a bonus mile offer he received from United, and I thought it was…
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Frontier Wins, Midwest Dies, the Cookie Lives
Republic has made its branding decision. Fortunately, Frontier lives and Midwest dies. Midwest was kind of like your great, great uncle who…
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Cranky on the Web (April 5 – 9)
Even April Fools’ Can’t Stop Southwest Talking About Bag Fees – BNET If you haven’t seen Southwest’s April Fools’ joke, it’s a…
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US Airways and Delta Throw Down with the Feds and Southwest Over Slot Swap
This whole US Airways/Delta slot swap in DC and New York just keeps dragging on and on. Have you had enough yet?…
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American Learns a Lesson in Communications (Or At Least, They Should)
I’ve written here before about the importance of good, quick communication when it comes to dispute resolution in the world of social…
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Volaris Talks About Expansion, Profitability, and yes, Southwest (Across the Aisle)
Last week, I had the chance to sit down with three of the guys behind Volaris, the successful Mexican low cost carrier…
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Cranky on the Web (March 29 – April 2)
Now Departing: Delta Cuts Ties with Midwest Airlines – BNET Midwest and Delta are no longer going to be frequent flier buddies.…
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JetBlue Partners with American; No This Isn’t an April Fools’ Joke
If I didn’t know better, I would have thought yesterday was April Fools’ Day. Why? Because American and JetBlue announced that they…
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WestJet Launches Cashback-Style Rewards Program
Leave it to those wacky Canadians to launch one of the more unique and straightforward frequent flier programs. WestJet has rolled out…
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Details Emerge on United’s New 777 Interiors
Well, well. It looks like the long-awaited reconfiguration of United’s 777s has begun and the first airplane will be put into service…
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Cranky on the Web (March 22-26)
ALERT: If you used to follow Cranky at BoardingArea.com, you’ll notice that the blog is no longer there. It was taken down…