Airlines
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United and American Fuel Buying Policies Face a Legal Challenge
When I first saw a story about United and American being sued over their fuel buying policies in Chicago, I wasn’t too…
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Cranky on the Web (January 7 – 11)
Photos: Inside LAN’s New 787 Business Class Cabin – Conde Nast Daily Traveler I did a much more in-depth photo tour of…
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Topic of the Week: American Walks Away From San Juan
It shouldn’t be a surprise to anyone that American finally put a dagger in the sorry remains of its old San Juan…
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Amateur Hour at Hawaiian Airlines (Tales From the Field)
Hawaiian has been expanding like crazy lately with flights all over the Pacific, and we’ve had several clients fly on them. While…
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Frontier Likes What It Sees in Trenton, Adds More Flights
Frontier has thrown a lot of new routes out there in its quest to become an ultra low cost carrier. Many have…
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A Walk Through LAN’s New 787 Cabin
Last week, LAN brought its 787 to LAX for the first time on the scheduled run down to Santiago. (Lima gets the…
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Holiday Travel With a Child is Exhausting (Trip Report)
It’s the holiday season and that means it’s time to travel. While I never liked flying during the holidays anyway, our first…
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Airlines We Lost in 2012
It’s time for my favorite post of the year. Think of it like an awards show where they show you that long…
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United Makes a Canceled Flight More Problematic (Tales From the Field)
I know I said awhile ago that I would start to write up some of the more interesting stories from Cranky Concierge…
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How Mileage Runs Became Addictive or, Why I Just Booked a Two Day Trip to Doha (Guest Post)
Over at Cranky Concierge, we’ve been booking a lot of so-called “mileage runs” for clients this month. This happens at the end…
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Cranky on the Web (December 17 – 21)
On the Spot: Tips for holiday travelers – LA Times A nice write-up that suggest using Cranky Concierge for holiday travels. Defend…
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Topic of the Week: Air Canada Launches rouge
We now know a little more about Air Canada’s low cost carrier including the fact that it will be named rouge. (That’s…