Airlines
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Delta and Korean Escalate Their Fight
Delta has made it clear that it wants a bigger piece of the Hollywood crowd’s business. What’s the best way to do…
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American and US Airways Get Their Day in Court With a Side of Turkey and Stuffing
If you’re a fan of justice, then you’ll agree that Friday was a good day. The judge in the Department of Justice…
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Cranky on the Web (August 26-30)
In the Trenches: Incorporating Exercise Into the Workday – Intuit Small Business Blog Finding the best way to get exercise in is…
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Topic of the Week: Argentina Tries to Kill Competition Once Again
Argentina has stepped up its attacks on competition in the country’s airline market once again by deciding to evict LAN from its…
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Topic of the Week: Allegiant’s Big Expansion
Allegiant announced 18 new routes last week from existing bases to a variety of new cities. At first, I figured some of…
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All Nippon Airways and Its Many, Many Subsidiaries
All Nippon Airways (ANA) hasn’t had it easy lately. The weak yen has led the airline to losses. And as the first…
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Delta Gives Its Flight Attendants Magic Tools (aka Smartphones) to Help Travelers
If I saw any normal company put out a press release saying it was giving its employees smartphones to help them do…
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Topic of the Week: Is DOJ Using Delay Tactics?
The next step in the American/US Airways merger trial has taken place with both sides requesting preferred court dates. The airlines have…
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Why Does Delta’s Change Fee Schedule Make No Sense? (Ask Cranky)
I haven’t done an Ask Cranky column in awhile, but that hardly means the mailbag has been dry. This one came in…
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The Department of Justice’s Big Gamble
A lot of people seem to think that the Department of Justice (DOJ) will eventually come to a settlement that would allow…
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Delta Makes a Big Push for Los Angeles But It’s Different This Time
How many times have we heard this story before? Delta decides to make a run at growing its presence in LA every…
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Cranky on the Web (August 12 – 16)
In the Trenches: Choosing Our Tone With Unhappy Customers – Intuit Small Business Blog Every business has unhappy customers from time to…