Airlines
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American’s Flight Attendants Have Just Screwed Themselves
Airline labor contracts can get extremely complex, and when it comes down to a vote, there are usually good arguments for both…
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British Airways Customer Service Isn’t Good, But When Partners Are Involved, It Gets Even Worse (Tales From the Field)
This is not the first time that I’ve ranted about British Airways’ customer service skills (or lack thereof), and it certainly won’t…
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Aeroflot’s New Low Cost Carrier is a Big Middle Finger Pointed at the West
I love it when politics and airlines come together into a single story. We all know that the West and Russia have…
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American’s New Upgrade Policy is a Smart Hybrid
American announced the details of the 2015 AAdvantage frequent flier program today, and I was given a sneak peek yesterday. The details…
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Come Back at 7a PT for Today’s Post
You know that I post like clockwork at 345a Pacific Time, but today I’ll be going live late. See, American is announcing…
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Cranky on the Web (October 20 – 24)
If anyone happens to be going to a Stanford class reunion today, then come on by and see me on a travel…
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Alaska Airlines, Allegiant, ExpressJet, Frontier, Hawaiian, JetBlue, Mesa Airlines, Republic, SkyWest, Spirit, Sun Country, Trans States, Virgin AmericaEverything You’ve Ever Wanted to Know About US Airline Tail Numbers (Part 2)
I had a lot of great feedback on last week’s post about the aircraft registrations of the big four airlines in the…
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Cranky on the Web (October 13 – 17)
The real story behind the collapse in Southwest’s on-time performance – Los Angeles Times Apparently someone at the LA Times saw my…
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Topic of the Week: Fancy Gate Transfer By Car
First in the US, it was Delta and its Porsches. Then it was United and its Mercedes fleet. Now we have American…
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Everything You’ve Ever Wanted to Know About US Airline Tail Numbers (Part 1)
I recently received an email from a reader, Bob S, asking me about aircraft tail numbers. It seemed like a simple topic,…
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American’s Application to Take One of Delta’s Slots at Tokyo Haneda Airport is a Fun Read
Anyone who thought that once consolidation was done we’d see the big three legacy carriers hand-in-hand enjoying a new era of peace…
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Cranky on the Web (October 5 – 10)
World’s largest passenger plane gets more U.S. routes – USA Today There are a lot more A380s in the US today than…