Airlines
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United is Doing a Better Job of Reaccommodating Schedule Changes (Tales From the Field)
I have a very strange Tales From the Field post this week. What’s so odd about it? It doesn’t involve me fighting…
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Spirit and Frontier Seem to Be Up for a Fight
For years, Spirit has said that it has hundreds of markets it can serve profitably in the US. With so much room…
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Topic of the Week: Will PEOPLExpress Fly Again?
That didn’t take long. PEOPLExpress has already shut down thanks to what it says was a problem with airplanes from its contractor…
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Eight First Class Tickets on Delta to Maui for the Price of One (Trip Report)
For the third year in a row, we had decided to take a late Summer/early Fall vacation to Maui. Two years ago,…
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Dallas Tells Delta to Take a Hike, No Room For the Airline at Love Field
Remember how the Department of Justice (DOJ) was so concerned with preserving competition at Dallas/Love Field as part of the American/US Airways…
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The Air France Pilot Strike Ends With Absolutely Nothing Resolved
When I left on vacation last week, Air France’s pilots were striking. When I returned on Saturday, nothing had changed. Yesterday, however,…
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Cranky on the Web (September 15 – 19) and Some Reading Material for the Next Week
Usually when I go on vacation, I try to either write a bunch of posts myself or wrangle up some guest posts.…
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Topic of the Week: What You Would Like to See From Southwest
I’ve written this week about how Southwest needs to figure out what it wants to be, but let’s turn the tables. What…
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How Southwest Tanked Its Operational Performance… And Then Took a Year to Fix It
In early 2013, Southwest realized that demand was strong. Faced with a set number of airplanes, it had two choices. It could…
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Southwest Reveals a New Visual Identity, But You Better Not Call It a New Brand
It had been years since Southwest last had a media day, so I was surprised to see an invite come in the…
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Delta Earns a Cranky Jackass Award for Its Increasingly Obnoxious Policies Around Third Party Tools
If you subscribe to ExpertFlyer, then you know where this post is going and you are most certainly in full agreement. Delta…
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A Lawsuit Over Delta’s Best Fare Guarantee Shows a Lack of Knowledge, So Let’s Fix That
There’s never a shortage of lawsuits involving airlines, but there’s one in particular that came up recently which I thought was worth…