Airlines
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American Begins Its Apology Tour Over Sales and Distribution Fiasco
For the last year and a half, American has been involved in a war against travel agencies, companies, and travelers themselves over…
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Elliott Doesn’t Know How to Fix Southwest, Nor Does it Likely Care
The news that activist investor Elliott has taken a greater than 10 percent stake in Southwest Airlines has been the talk of…
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Activist Investor Elliott Faces an Uphill Battle in Southwest Coup Attempt
There is no LUV for Southwest Airlines management this week as activist investor Elliott has taken more than a 10 percent stake…
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Cranky on the Web: Frontier’s New Pricing Plan Podcast
Frontier’s pricing-display strategy and what it means – The Folo podcast by Travel Weekly It’s a short list this week, but if…
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Flying Icelandair Saga Class is Good, But A New, Better Seat is Coming (Guest Trip Report)
Disclosure: Icelandair paid for the flights and hotels on David’s trip to the Faroe Islands. Earlier I wrote about Icelandair’s new service…
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American May Have Reversed Course on Distribution Strategy, But It Better Not Give Up Completely
The big news last week was that American Chief Commercial Officer Vasu Raja was pushed out and CEO Robert Isom promised to…
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Checking in Alaska As It Preps for the Hawaiian Merger
I posted my conversation with Hawaiian CEO Peter Ingram last week, and then, well, Americanʻs big changes distracted me. But my head…
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Cranky on the Web: The New Frontier, American’s Detente, No Upgrades for You
A new Frontier? Airline adds bundled fare options – Travel Weekly Here’s another look at Frontier’s new bundle strategy. This will help…
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American Begins the Long and Difficult Task of Fixing the Mess It Created Over the Last Two Years
Two weeks ago, the rumors began to swirl. American Chief Commercial Officer Vasu Raja was out. Or he was at least taking…
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Checking in on Hawaiian Airlines with CEO Peter Ingram
Last week, I was supposed to be with some friends hiking around Molokai, but Mother Nature had other plans. The abnormal deluge…
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Getting to the Faroe Islands Just Got Easier (Guest Trip Report)
Disclosure: Icelandair provided the flights and lodging for this trip Where?” “The Faroe Islands.” “Where is that?” “About halfway between Iceland and…
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Frontier Tries to Make It Easier for Travelers to Part With (Less of) Their Money
Frontier made a splash last week by saying is is now “The New Frontier” with “Transparent Pricing, No Change/Cancel Fees, and Enhanced…