Airlines
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United’s New CEO Continues to Say the Right Things, but Talk is Cheap
United’s new CEO Oscar Munoz continues to show that his public persona is nothing like that of his predecessor Jeff Smisek, making…
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Topic of the Week: The Money-Making Machine That is Frontier
For those who pay attention to government data, it’s no surprise to hear that Frontier is now wildly profitable. Its transformation has…
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If You Have a Favorite Terminal at DFW, Choose Your Aircraft Wisely
With the disappearance of the US Airways code only a couple weeks away, you’d think American would be on lockdown in terms…
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Across the Aisle From ANA’s Americas Strategy Boss On New US Destinations, A380s, and More
Hopefully you’ve enjoyed reading my Across the Aisle interviews from the Boyd Conference earlier this month (Virgin America and Air Canada). We’re…
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Lufthansa is Not Happy About Reports That Seem to Accurately Show Bookings are Down
Back in June, Lufthansa Group announced that any bookings made through a global distribution system (GDS) would have a 16 euro fee…
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Cranky on the Web – Will JetBlue Ever Come to Cincinnati?
What’s it going to take to get JetBlue? – Cincinnati Enquirer Cincinnati apparently really wants JetBlue, but it seems to me that’s…
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Air Canada’s President Goes Across the Aisle to Talk About Adding Seats to Airplanes, the Rise of Rouge, and More
When I was at the Boyd conference in Vegas a couple weeks ago, I had the chance to sit down with several…
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Topic of the Week: Do You Like Delta’s Pay Raise?
Delta announced what, on the surface, looks like big pay raises for non-union employees this week. Wages will rise 14.5 percent. In…
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If You’re Going to Charge for Seat Assignments, Lufthansa, You Better Well Honor Them (Tales from the Field)
Lufthansa is probably the most hated airline in the travel agent world these days for a variety of reasons. It just started…
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American Really Screwed Up When It Sent the Wrong Airplane to Hawai’i
File this one under “how the hell did that happen?” On August 31, American sent an A321 from LA to Honolulu that…
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Delta’s Reason For Killing Its Interline Agreement With American Makes No Sense
American and Delta have announced that they’ll be ending their interline agreement on September 14. I immediately assumed this was Delta’s doing,…
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With Smisek Forced Out, United’s New CEO Oscar Munoz Has a Unique Opportunity
I didn’t expect it to happen like this. Over the last few years, people have called for now-former United President, Chairman, and…