Delta
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Topic of the Week: Delta in Los Angeles
Ever since Delta took over Western 25 years ago (wow), the airline has flirted with the City of Angels. Delta would ramp…
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Cranky on the Web (December 17 – 24)
Turkish Airlines Sponsorship Gets Kobe Bryant in Trouble – BNET Headwinds Kobe is a global ambassador for Turkish Airlines now, but the…
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Delta.com Now Shows Amenities by Flight
For those who have tried to book a flight on Delta in the last week, you’ve probably noticed that the layout of…
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Is Delta the Airline Passenger Technology Leader?
When you think of airlines that are technologically forward-thinking, you probably think of someone like Virgin America. But when it comes to…
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Delta Adds Wifi to Regional Jets, Gets Closer to Matching the Mainline Experience
For years, we’ve all put up with airlines having two types of onboard products. They had the mainline product on larger airplanes…
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Delta Brings Unique Quick Dining to JFK
If there’s one area where Delta is really working to do some innovative stuff, it’s in airport dining. The airline has already…
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Cranky on the Web (November 8-12)
Qantas A380: Airline Earns Black Eye for Poor Customer Response to Crisis – BNET Headwinds The Qantas A380 problems continue, but this…
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Don’t Expect to See 787s in Delta Colors Anytime Soon
Though Delta has never ordered the Boeing 787 itself, it did inherit 18 firm orders for 787s when it merged with Northwest.…
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The Delta Heritage Museum is Open to the Public Tomorrow and You Should Go
If you’re a commercial aviation fan, the Delta Heritage Museum in Atlanta should be on the must-visit list. The only problem? It’s…
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Delta’s Marketing Chief Talks About New York, Tarmac Delays and More (Across the Aisle)
I know it’s been almost a month since by visit to Delta, but I still have just a couple more posts. Today,…
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Delta Reservations and the Twitter Movement
Next stop on the Delta tour? Reservations. I was particulary excited about talking to Allison Ausband, who runs the reservations team, because…
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Cranky on the Web (September 13-17)
United’s Houston to Aspen Route: A Middle Finger to Its Pilots – BNET Headwinds Man, these BNET guys really like to make…