Delta
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Breaking Down Delta’s Memphis Hub
I wasn’t aware that Politifact had expanded its truth-seeking service beyond politics, but sure enough, it has turned its spotlight on Delta.…
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Interesting Notes About Delta’s Service in Africa
Delta recently sent around a PDF file internally talking about the airline’s Africa service, and a Delta employee sent it over to…
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Southwest Continues Cutting Atlanta, Delta Must Be Thrilled
Remember when Southwest announced it was taking over AirTran and people immediately thought Delta was in trouble in Atlanta? Hah. Yeah, right.…
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How Delta Put Its JFK Operation Back Together Again After Sandy
While most travelers know that airlines are complex operations, I don’t think many can appreciate how difficult it is to actually put…
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Topic of the Week: Some New Safety Videos
We have a couple of new safety videos that were released this week. In my mind, the ultimate question here is… will…
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Attention Airlines: Less Information is Never Better
There has been a disturbing trend lately where airlines have apparently decided that less information is better for customers. It’s a strange…
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Topic of the Week: Direct Aisle Access in Business Class
Delta has been going on the offensive lately touting how it will offer direct aisle access to every passenger in business class.…
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Cranky on the Web (August 27 – 31)
How to Navigate Airline Customer Service in Difficult Situations – Conde Nast Daily Traveler There was a story about a woman who…
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Delta Kills Comair, But What About Cincinnati?
On Friday, Delta announced that it would shut down its regional subsidiary Comair. This has been expected for some time so the…
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Topic of the Week: Delta’s Sweet 717 Deal
I’m not sure if you saw it, but Southwest said that it is actually going to pay the convert the 717s into…
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Delta’s New Pilot Contract Kicks Off the Great Regional Feeding Frenzy of 2012
Last week, Delta’s pilots easily approved a new contract with management that will see a lot more insourcing of flying as well…
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Delta Makes a Smart Choice for Wifi Internationally
While wireless internet has become nearly ubiquitous on flights within the US (unless you fly United), international travel hasn’t seen the same…