Delta
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Southwest Continues Cutting Atlanta, Delta Must Be Thrilled
Remember when Southwest announced it was taking over AirTran and people immediately thought Delta was in trouble in Atlanta? Hah. Yeah, right.…
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How Delta Put Its JFK Operation Back Together Again After Sandy
While most travelers know that airlines are complex operations, I don’t think many can appreciate how difficult it is to actually put…
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Topic of the Week: Some New Safety Videos
We have a couple of new safety videos that were released this week. In my mind, the ultimate question here is… will…
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Attention Airlines: Less Information is Never Better
There has been a disturbing trend lately where airlines have apparently decided that less information is better for customers. It’s a strange…
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Topic of the Week: Direct Aisle Access in Business Class
Delta has been going on the offensive lately touting how it will offer direct aisle access to every passenger in business class.…
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Cranky on the Web (August 27 – 31)
How to Navigate Airline Customer Service in Difficult Situations – Conde Nast Daily Traveler There was a story about a woman who…
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Delta Kills Comair, But What About Cincinnati?
On Friday, Delta announced that it would shut down its regional subsidiary Comair. This has been expected for some time so the…
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Topic of the Week: Delta’s Sweet 717 Deal
I’m not sure if you saw it, but Southwest said that it is actually going to pay the convert the 717s into…
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Delta’s New Pilot Contract Kicks Off the Great Regional Feeding Frenzy of 2012
Last week, Delta’s pilots easily approved a new contract with management that will see a lot more insourcing of flying as well…
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Delta Makes a Smart Choice for Wifi Internationally
While wireless internet has become nearly ubiquitous on flights within the US (unless you fly United), international travel hasn’t seen the same…
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The Downside of Fuel Hedging
Anyone seen the price of fuel lately? As I write this, oil is hovering around a mere $80 a barrel. That’s a…
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Memphis Residents Should be Careful What They Wish For
You would think that the people of Memphis would be thrilled that they have as much air service as they do. While…