American
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3 Links I Love: Hard to Start Up Cuba, Chinese and Virgin Australia, That Weird Airbus Noise
This week’s featured link: Airlines Race to Cuba, Overcoming Major Hurdles – Associated Press Scott Mayerowitz headed down to Cuba with American…
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3 Links I Love: Keeping JetBlue Cool, American Talks Revenue, Why People Hate Flying
Skift CMO Interviews: JetBlue’s Biggest Challenge Is to Keep Being Cool – Skift There was a great interview in Skift this week…
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American Sadly Chooses Conformity Over Superiority With Its New Revenue-Based AAdvantage Program
American has been talking about revamping its AAdvantage program for some time now, but thanks to the merger with US Airways, the…
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DelAAyed by Mesa and Its Tired and Worn Interiors (Trip Report)
For this year’s Phoenix Aviation Symposium, I was asked to moderate a panel about the customer. I’ve always enjoyed that conference, so…
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A Look Back at American’s Shifting Fleet As It Plans to Retire Two More Types
In an internal memo last week, American explained that it was going to retire two more fleets in the next couple of…
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3 Links I Love: CEO Edition (American, Delta, IAG, Aer Lingus, Frontier)
It’s CEO week here on the links I love, so let’s get started. This week’s featured link: Airline Weekly podcast – Episode…
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American, Delta, and United Have Tweaked Their Multi-City Pricing Problem and It’s Now Even More Confusing
It’s been a couple of weeks since I awarded American, Delta, and United a Cranky Jackass Award for blocking most fares from…
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American, Delta, and United Earn a Cranky Jackass for Forcing Travelers to Overpay for Multi-City Trips
I’ve made a conscious effort over the last couple years to pull back on awarding too many Cranky Jackass awards. I didn’t…
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Many Airlines Say They Have the Best On Time Performance, Let’s See How They’re All Right
The funny thing about statistics is you can really manipulate them to say pretty much whatever you want. Airlines are certainly good…
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3 Links I Love: American Adds Profit Sharing, Baltia’s Domestic Plans, Alaska’s Electronic Bag Tag
This week’s featured link: AA Announces New Profit Sharing Plan – American Airlines American announced this week that it was finally giving…
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Flying Main Cabin Extra One Way and First Class the Other on an American A321 (Trip Report)
About a month ago, Salesforce.com asked if I’d be willing to come speak at an event they were holding for a small…
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3 Links I Love: Faster Wifi is Worth a Lawsuit, Bombardier Fights for United, the Big Metal Bird
This week’s featured link: American Airlines sues Gogo, may change in-flight Internet service – Ft Worth Star-Telegram It was big news this…