American
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American’s President Goes to United and Both Airlines May Benefit
I know I said I was going to do the first half of my 9 Airports, 1 Day trip report today, but,…
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3 Links I Love: Air New Zealand Becomes Less Unique, American’s Bad Baggage Rules, Airport Restaurants
This week’s featured link: Air New Zealand to discontinue premium economy Spaceseat – Business Traveller This is a sad day. Air New…
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American Tries to Fix Its Operational Issues in Los Angeles… and Elsewhere
Ah, summer. It’s that time of year when everyone is traveling. That means airlines push their fleets hard in order to keep…
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Many Airlines Have an On Time Problem in Los Angeles, but It’s American’s That Concerns Me Most
Los Angeles is a market in high demand these days. Delta and American have been slugging it out while international carriers pour…
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3 Links I Love: Hard to Start Up Cuba, Chinese and Virgin Australia, That Weird Airbus Noise
This week’s featured link: Airlines Race to Cuba, Overcoming Major Hurdles – Associated Press Scott Mayerowitz headed down to Cuba with American…
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3 Links I Love: Keeping JetBlue Cool, American Talks Revenue, Why People Hate Flying
Skift CMO Interviews: JetBlue’s Biggest Challenge Is to Keep Being Cool – Skift There was a great interview in Skift this week…
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American Sadly Chooses Conformity Over Superiority With Its New Revenue-Based AAdvantage Program
American has been talking about revamping its AAdvantage program for some time now, but thanks to the merger with US Airways, the…
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DelAAyed by Mesa and Its Tired and Worn Interiors (Trip Report)
For this year’s Phoenix Aviation Symposium, I was asked to moderate a panel about the customer. I’ve always enjoyed that conference, so…
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A Look Back at American’s Shifting Fleet As It Plans to Retire Two More Types
In an internal memo last week, American explained that it was going to retire two more fleets in the next couple of…
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3 Links I Love: CEO Edition (American, Delta, IAG, Aer Lingus, Frontier)
It’s CEO week here on the links I love, so let’s get started. This week’s featured link: Airline Weekly podcast – Episode…
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American, Delta, and United Have Tweaked Their Multi-City Pricing Problem and It’s Now Even More Confusing
It’s been a couple of weeks since I awarded American, Delta, and United a Cranky Jackass Award for blocking most fares from…
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American, Delta, and United Earn a Cranky Jackass for Forcing Travelers to Overpay for Multi-City Trips
I’ve made a conscious effort over the last couple years to pull back on awarding too many Cranky Jackass awards. I didn’t…