Alaska Airlines
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Cranky on the Web (March 28 – April 1)
Don’t let turbulence freak you out – CNN Out of the Office This week I tackle turbulence. It’s not going to kill…
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Alaska Had a Bad Weekend But Shows How to Communicate When Things Get Ugly
If you were flying on Alaska Airlines this weekend, you had a rough go of it. The airline’s computer systems crashed and…
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Cranky on the Web (January 31-February 4)
I’m very excited to announce that The Cranky Flier has been chosen as 2010 Blog of the Year in the Flightglobal Webbies!…
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Horizon Air’s President on Future Growth and Outsourcing (Across the Aisle Interview)
And we’re back. Today, I pick up my interview with Horizon Air President Glenn Johnson by talking about future growth and Alaska’s…
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Horizon Air’s President on The Disappearance of the Brand (Across the Aisle Interview)
For those who hadn’t heard, Alaska Air Group’s wholly-owned regional subsidiary Horizon Air will be losing its brand some 25 years after…
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Alaska Airlines, American, BNET, Continental, Horizon, Mergers/Finance, Safety/Security, United, US Airways
Cranky on the Web (August 21-27)
Some feel blue as United, Continental wedding mixes old, new – Chicago Tribune The Trib looks at the United/Continental branding efforts, and…
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Cranky on the Web (August 2-6)
oneworld Alliance Surging, Adding Airlines — and Finally Offering Customers Some Perks – BNET Headwinds oneworld is finally surging after years of…
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Cranky on the Web (May 10 – 14)
New Tokyo Haneda Flights: Some Strange Choices, Courtesy of the Feds – BNET Flight awards were handed out by the feds for…
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Alaska Switches Up Bag Fees, Some Good and Some Bad News
Whenever I see discussion of an airline simplifying fees, it usually means that they’re jacking them up. Alaska, well, ok, so they…
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Horizon Air CEO Weighs In On Whether Wholly-Owned Regionals are Safer
I wasn’t planning on revisiting regional airline safety again this quickly, but then I received an email in my inbox this weekend…
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Cranky on the Web (March 1 – 5)
Samoa and Arkansas Win Federal Air Travel Subsidies – BNET The winners of the Small Community Air Service Development Program grants are…
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Cranky on the Web (February 22 – 26)
First Class is Disappearing in Name Only – BNET Qantas is the latest to reduce First Class onboard, but it’s not really…