Brett
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United Thinks It Feeds You Too Much
Mmm, Biscoff cookies. If you’re flying United these days, these cookies are about the only thing that differentiates the airline from American…
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The Midwest Airlines Tug-o-War’s Impact on Customers
I got a little geeky yesterday with all the talk of the Midwest takeover, but I didn’t actually bother talking about the…
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TPG and Northwest Try to Buy the Cookie
I’ve been pretty confused since word came out that TPG and Northwest would be teaming up to offer to buy Midwest. I…
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LAX Impersonates JFK for the Day
I was on the beach Saturday afternoon when I received a call from a friend. I don’t remember exactly how the conversation…
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You Want This Delay
Just one more delay story to end the week. Check out the mugshot on this flight attendant. Yikes. Too much plastic surgery…
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Comfort Animals
I’ve had enough talking about delays, let’s move on to something else today. There was a story that came out the other…
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Virgin America Takes Off . . . Late
Current events have really helped me stick with the “delay” theme this week. As most people know, Virgin America’s first flights take…
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Reading for Those Who Think It’s So Easy
“Why can’t they just let me off the plane? Just find a gate and let us off. How hard is that?” -said…
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JFK Sucks
Yesterday was a beautiful day in LA with just a bit of marine layer rolling in at the beaches. A little low…
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Northwest Finally Figures it Out
It took them a long time, but Northwest finally figured it out. Blaming your employees for your problems does NOT garner customer…
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Excise Taxes vs. User Fees
I know, I know. The subject does not exactly spark visions of enjoyment, but trust me, this is interesting, because it impacts…
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Allegiant Plans Its Big Expansion in Phoenix and Ft Lauderdale
Yesterday, the East Valley (that’d be Mesa/Chandler/Gilbert/Tempe – east of Phoenix) was jumping with joy after learning that their long-suffering airport, STBPMGA…