Brett
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Heading to Phoenix for the NLCS (Trip Report)
It was twenty five years ago when I fell in love with baseball. I had started to show interest during college when…
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Beyond West Maui: Five Nights in Wailea
After waving goodbye to Hāna, we made the pleasant drive back toward the airport. I dropped off the BMW and then moved…
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Frontier Blames Leisure Market Capacity Growth for Its Revenue Problems
Frontier announced its Q3 earnings last week, and while it wasn’t nearly as bad as Spirit, Frontier did not do well. The…
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As the Merger Trial Begins, JetBlue Watches Spirit Falter
This week marks the beginning of the trial in the Department of Justice’s lawsuit to block JetBlue from buying Spirit. After the…
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SAS Wisely Ditches Star Alliance and Realigns with Air France-KLM
The news broke early this month that SAS had a bankruptcy exit plan that would reshape the airline’s network and partner strategy.…
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Beyond West Maui: Spending 2 Nights in Hāna
As you know from my recent trip report, I took my Cranky Concierge team to Maui. We had planned this long before…
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When Hawaiian Falters, Southwest Gets Me Home (Trip Report)
I left off last week with Hawaiian canceling my flight home from Kahului, and the reaccommodation options weren’t good. Fortunately for me,…
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Why United Thinks ULCCs Keep Struggling As Its Own Fortunes Rise
This isn’t the first time we’ve heard United management talk about the death of the ultra low cost carrier (ULCC), but it’s…
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AAdvantage Business Makes Life Miserable for Companies and Travel Agents
American is at it once again. The company has decided to end its Business Extra small business rewards program and replace it…
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Mark Your Calendars: Cranky Dorkfest 2024 is September 14
I know itʻs only October, but we aim to please. Once again, weʻve made an effort to get the date set for…
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Hawaiian Struggles to Maintain Its Operation Thanks to Pratt & Whitney Problems
If you read yesterday’s post, you know that Hawaiian canceled my flight home from Maui last week. But it was more than…
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Hawaiian Takes Me to Maui But Can’t Get Me Home (Trip Report)
Back in 2019, Cranky Concierge had a very good year. We hit our stretch goal, and that meant I would follow through…