Brett
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LAX Opens the New Bradley Terminal Concourse for a Sneak Preview
LAX opened the doors of the new concourse at the Tom Bradley International Terminal last week for a media sneak preview. The…
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Cranky on the Web (June 17 – 21)
In the Trenches: The Good and Bad Sides of CRM Integration – Intuit Small Business Blog I think we’ve found our CRM…
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Topic of the Week: Should American Have to Give Up Slots in Washington?
American and US Airways leaders were on Capitol Hill this week talking about the virtues of the merger. One area where there…
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United Copies and Pastes Delta’s New Elite Revenue Hurdle
You guys love your elite status with United, don’t you? When the airline started sending emails about new spending requirements to earn…
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Delta Isn’t Actually Closing Its Memphis Hub Completely
In the last couple of weeks, the news has come out that Delta is closing its Memphis hub. But that’s not really…
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72 Hours With Korean Air: Jin Air, Je-Dong Farm, and the Tech Center (Trip Report)
After an excellent flight in, I crashed pretty hard in my room at the Hyatt Regency Incheon. But of course, my body…
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Cranky on the Web (June 10 – 14)
Last week I didn’t write for any other publications because of my Korea trip. But I’m back as usual this week. This…
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Correction of the Week: Delta and Korean’s Spat
Last week I wrote about how Delta had cut back on awarding elite qualifying miles. Most notably, travelers who purchase tickets on…
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United Goes Fully Flat… in Business Class… On Long Haul… From North American Hubs
I never thought I’d see the day, but United has finally finished outfitting its international fleet with flat beds in business class.…
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American’s New Senior Leadership Team Looks a Lot Like US Airways and America West Before That
Yesterday, American announced its new post-US Airways merger senior management team, and the result is pretty much as I had expected. Actually,…
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72 Hours With Korean Air: Getting to Korea (Trip Report)
Five flights. Four aircraft types. Two airlines. Two maintenance bases. Two catering kitchens. One hotel. One farm (yes, a farm). One flight…
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Topic of the Week: JetBlue’s Private Suites
There was quite the buzz yesterday when details came out about JetBlue’s new transcon premium product. Looks like we’re now talking about…