Brett
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US Department of Justice Gets a Cranky Jackass Award for Its Lawsuit to Stop the US Airways/American Merger
The shock of the year was delivered yesterday when the US Department of Justice (DOJ) announced that it was suing to stop…
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When British Airways Customer Service Says Two Different Things (Tales From the Field)
British Airways is kind of a funny airline. I really like flying the airline, and I think the crews do a great…
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Miami’s Unlikely Cost Drop is Good News But Won’t Help Lower Fares
There was some surprising news recently when it was revealed that Miami Airport’s operating costs per passenger aren’t going to climb nearly…
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Cranky on the Web (August 5 – 9)
In the Trenches: A Background Check Post-Mortem – Intuit Small Business Blog I realized that background checks were a lot more anxiety-producing…
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Topic of the Week: Miami as a Gateway to Africa
We all know Miami is a great gateway for Latin America, but what about Africa? Scott Kirby, soon to be president at…
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Virgin America Actually Posts a Real Profit
Virgin America just released second quarter earnings, and guess what? The airline actually HAD earnings. Virgin America made a net profit of…
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JetBlue Rolls Out Its Next Generation Cabin
This week is the Global Business Travel Association’s (GBTA) big annual convention. Every year, the big corporate travel buyers and travel management…
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Spirit’s Move to Phoenix Sky Harbor Shows Competition is Alive and Well
I hope you enjoyed the guest posts last week. Our baby is happy and healthy, so it’s time for me to get…
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Topic of the Week: Delta Shuttles Goes to the West Coast
Delta announced yesterday that it will begin flying an hourly shuttle between LA and San Francisco, similar to what it has in…
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Some Basic Suggestions on Airline Frequent Flier Programs (Guest Post)
There is a ton of strategy that goes into maximizing frequent flier miles and there are plenty of websites devoted to that…
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The View From the Deck…or the Park: Great Places to Watch Planes (Guest Post)
I’m spending the week with my new daughter, so we have another guest post today. This one lets a reader wax nostalgic…
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West Coast Flying: Delta’s 87-Year Heritage in Los Angeles (Guest Post)
Now that my daughter has arrived, I’m taking this week off. I’m happy to start the guest post parade with a visit…