Cranky on the Web (December 23 – 27)

Seats, Southwest

Scrambling Toward Christmas with Sad Songs, Oscar Isaac, and Tight FlightsThe Colin McEnroe Show
I was on WNPR to talk about the New York Times article on decreasing personal space on airplanes.

Southwest Airlines struggles with being on timeChicago Tribune
This seems like an old story now, but Southwest’s on time performance continues to suffer. I was asked to comment.

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