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Recent Articles
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Club World on British Airways (Trip Report)
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It’s been a couple of years since British Airways and I first tried to set up a trip to see the airline’s new Terminal 5 at Heathrow and now, it’s finally happened. I have plenty…
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Delta Retires the Northwest Compass
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Another milestone was reached in Northwest’s integration into Delta on January 3 and 4 when the last six airplanes in Northwest colors left the fleet. This also marked the airline’s retirement of its small remaining…
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Why Do Airlines Make Small Changes to Flight Times (Ask Cranky)
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This is a great question, because I’ve wondered it myself for quite awhile. This gave me the chance to reach out there and see if I could get any more detail. Sure enough, I could.…
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Cranky on the Web (January 10-14)
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Southwest Learns the Dangers of Unbridled Enthusiasm With Its Frequent Flier Relaunch – BNET Headwinds Southwest is excited about its new frequent flier program, and it should be, but not everyone feels the same way.…
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Topic of the Week: Delta in Los Angeles
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Ever since Delta took over Western 25 years ago (wow), the airline has flirted with the City of Angels. Delta would ramp up, then pull back again, only to ramp up again. Now we see…
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What’s the Matter with Denver? (Or, why is United canceling the London Flight?)
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It looks like United has decided that its seasonal flight from Denver to London will be seasonal no more . . . in a bad way. The flight won’t be coming back this summer, and…
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Why American Wants to Go Around the Reservation Systems
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A lot has been written about American’s fight with Orbitz, Expedia, and now Sabre, but I still don’t think that it’s been made very clear for “normal” people. Why can’t you book American on Orbitz…
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United Looks to Improve the International Travel Experience . . . in Coach
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One of the things that bothers me the most about United is its widely varying international travel experience in coach depending upon the airplane. The ultimate insult is coach on the 747, and new CEO…
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Cranky on the Web (January 3-7)
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Expedia Drops American Airlines — Right After Orbitz Battle – BNET Headwinds Expedia has now joined the fight against American, which seems ironic since it just gained an advantage after AA pulled out of Orbitz.…
