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Recent Articles
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And Now For a Really Stupid Lawsuit
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I received a request from Janet Cho at the Cleveland Plain Dealer to comment on a story last week about a man suing United for the way the airline awards miles. This lawsuit got me…
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Cranky on the Web (March 18 – 22)
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No More Lost Bags? US Airways Now Lets You Track Luggage in Real Time – Conde Nast Daily Traveler US Airways has quietly launched its real time bag tracking system where travelers can see where…
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Topic of the Week: JetBlue Goes Premium
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In annoyingly terse brief this week, JetBlue announced that it would introduce a “premium transcon product.” I call it annoying because they told us virtually nothing else except that plans will be revealed later this…
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Southwest’s Ironic and Appropriate New Ad Campaign
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Has everyone seen Southwest’s latest ad campaign? I’ll guess not since the new 60 second spot debuted in the unwatched first round of the NCAA Men’s Basketball tournament. So, take a minute (literally) and watch…
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I Wrote Another Book – You Can Win a Copy
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Long time readers of the blog know that several years ago, I wrote Where the Hell Am I Going?, a book about my literal and figurative journey after getting laid off just before my wedding.…
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Boeing’s Fix for the 787 Battery Problems is Ready
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I’ve been pretty quiet about the 787 as airplanes continue to sit on the ground, collecting dust, waiting for a fix to that nasty “battery catching on fire” problem. It’s primarily because I didn’t have…
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Talking to British Airways About the A380, the AA/US Merger, and More (Across the Aisle)
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I had the chance to catch up with Simon Talling-Smith, the Executive VP of the Americas for British Airways, on the day that BA announced its first A380 routes from London to LA followed by…
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Cranky on the Web (March 11 – 15)
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In the Trenches: Prioritizing Tasks, Getting Paid – Intuit Small Business Blog We’ve neglected an important part of the business, and that means I need to either reallocate time or find someone new to handle…
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Topic of the Week: How Do You Want to Buy Plane Tickets?
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This has been a heavy week talking about how airlines sell tickets, so for the topic of the week, let’s turn it lighter. What do you want to see when it comes to buying a…
