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Cranky on the Web: Profiling Cranky Concierge, When Things Go Wrong
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Small business success #29: Brett Snyder, owner, Cranky Flier & Cranky Concierge – Succeeding in Small Business These guys interviewed me to talk about the success of Cranky Concierge. It’s always interesting to see what…
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3 Links I Love: Qatar Gets Testy, United’s Suckiness, LATAMerican
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Qatar Airways threat to quit Oneworld alliance – The National In another so-called “landmark” press conference with little substance, Qatar CEO Akbar Al Baker said that Qatar might leave oneworld if American doesn’t stop pursuing…
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The Idea of Low Cost Carriers Connecting with Legacy Carriers Is Not New, But It Is for Ryanair and easyJet
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This week, the Financial Times looked at the purportedly novel idea that Ryanair and easyJet may try to cooperate with legacy carriers to transfer passengers. This would be news for those two airlines, but it’s…
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Frontier’s Massive Route Expansion Shows Which Cities Are Working and Maybe Which Ones Aren’t
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Frontier has been on a tear lately, adding dozens and dozens of new routes for the summer. Just when I figured the airline might be done, I found out it’s releasing even more routes today.…
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Delta’s Plan to Move to Terminals 2 and 3 at LAX Would Solve a Lot Of Problems
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Late last week, Delta CEO Richard Anderson decided to let slip in his message to the troops that Delta had signed a letter of intent that would ultimate see the airline move to Terminals 2…
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3 Links I Love: Tarmac Delay Rule is Bad, Bag Fees are Too Low, 747s with 5 Engines
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Today’s featured story: Tarmac Delay Policies: A Passenger-Centric Analysis – MIT/Dartmouth Surprise, surprise. It turns out that the tarmac delay rule has done more harm than good. This study takes a good look at what’s…
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Spirit’s Changes CEOs, Hopefully Not So It Can Push for a Merger
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We had a little surprise to start the new year when Spirit announced that the architect of its low cost strategy, Ben Baldanza, was leaving his perch. In his place, former AirTran chief Bob Fornaro…
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United Morphs Economy Plus Into More Than Just Extra Legroom
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When I met with United management in Chicago two years ago, I was told that they were really excited about the potential for offering bundles when the new website rolled out. The roll-out may have…
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Legacy Airlines Missed a Golden Opportunity to Get People to Like the A La Carte Model, But They Blew It
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Over the last decade, the definition of “coach” has changed a great deal in the US. Seats have become closer together and ancillary fees have sprung up where they never existed before. Unsurprisingly, this has…
