There isn’t anything quite like the A380. The airplane is enormous, and frankly, it is a true delight to fly (as a passenger, at least). The cabin design feels spacious, you can barely hear any engine noise, and it handles turbulence well. From an airline perspective, however, it’s the economics … Read the post
Month: November 2016
The most important theme coming out of United’s investor day last week was that it admits something that everyone else has known for years: it has a real revenue problem. Considering the network and assets it has, it should be making more money. A lot of things are going to … Read the post
How to fly for Thanksgiving without freaking out – CNN Money
Thanks to Jon Ostrower, now at CNN, for mentioning Cranky Concierge in his Thanksgiving travel tips story. There are some good tips to be had in here for those on the road this week.
This week’s featured link:
How United’s Oscar Munoz Bounced Back After a Heart Transplant – Fortune
Hers a good, long look at what Oscar has been through, and what he’s done at United. It’s well worth the read. If you can’t get enough of Oscar, then you’re in luck. I’m … Read the post
Another Tuesday, so it’s time for another
podcast. This, actually, will be the last Tuesday podcast. My finger has healed to the point where I can now type (with breaks), so the regular posting schedule will return next week after the Thanksgiving holiday. Whether the podcast will live on… well, … Read the post
With less than two month’s left until a new administration takes over here in the US, it looks like the Department of Transportation (DOT) has decided to get aggressive on its way out the door. As a going-away present, DOT has stomped on Qantas and American’s joint venture plans. This … Read the post
This week’s featured link:
Warren Buffett Is Betting the Airline Oligopoly Is Here to Stay – Harvard Business Review
The man who for years publicly cursed the airline industry as not worth investing in has now done an about face. Warren Buffet’s company has recently put a lot of money … Read the post
United released news about its Basic Economy offering at its investor day on Tuesday, but there was a whole lot more than just that. I’m going to get really wonky next week when I tackle President Scott Kirby’s fantastic explanation of what’s wrong with United’s revenue management system and how … Read the post
As you know, the good folks at liligo.com are sponsoring the blog this month, and they’ve put together a post on Thanksgiving travel for me to share with you. Read below, and please do visit liligo.com. When you support one of my sponsors, you’re supporting the blog.
Thanks for tuning in to today’s Busker live chat where I talked about United’s new Basic Economy product. The replay of the 19 minute talk is now available for viewing any time at this link. Here’s a summary of my thoughts, but you’ll have to watch the chat to … Read the post
United is finally announcing its new, long-awaited Basic Economy offering today, and that’s why this post is late. See, it was embargoed until 5am PT, so if I posted earlier, this would have been incredibly vague.
This is a lot like Delta’s Basic Economy in … Read the post
Let’s get this week started with an Ask Cranky question, shall we? At first read, I thought this was kind of a basic question, but I quickly realized I was wrong.
Delta is doing something rather interesting here. Take it away, Michael…
… Read the postMy girlfriend is