September 2014
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Dallas Tells Delta to Take a Hike, No Room For the Airline at Love Field
Remember how the Department of Justice (DOJ) was so concerned with preserving competition at Dallas/Love Field as part of the American/US Airways…
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The Air France Pilot Strike Ends With Absolutely Nothing Resolved
When I left on vacation last week, Air France’s pilots were striking. When I returned on Saturday, nothing had changed. Yesterday, however,…
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Cranky on the Web (September 15 – 19) and Some Reading Material for the Next Week
Usually when I go on vacation, I try to either write a bunch of posts myself or wrangle up some guest posts.…
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Topic of the Week: What You Would Like to See From Southwest
I’ve written this week about how Southwest needs to figure out what it wants to be, but let’s turn the tables. What…
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My Last Trip on the Old Southwest (Trip Report)
There was something about this trip that felt like the end of an era. On the eve of the repeal of the…
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How Southwest Tanked Its Operational Performance… And Then Took a Year to Fix It
In early 2013, Southwest realized that demand was strong. Faced with a set number of airplanes, it had two choices. It could…
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Southwest Reveals a New Visual Identity, But You Better Not Call It a New Brand
It had been years since Southwest last had a media day, so I was surprised to see an invite come in the…
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Cranky on the Web (September 7 – 12)
When luxury ruled the skies: Flying in the 1950s and ’60s – Sacramento Bee I was asked my opinion about whether the…
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Crankyspotting Dorkfest is Tomorrow
The day has finally arrived. Tomorrow is Crankyspotting Dorkfest. I’ll be at the park across the street from the In ‘n Out…
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Honoring the Flight Crews That Died 13 Years Ago Today
Today is now technically called Patriot Day in the US, but for those of us in the airline industry, it’s also the…
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Delta Earns a Cranky Jackass Award for Its Increasingly Obnoxious Policies Around Third Party Tools
If you subscribe to ExpertFlyer, then you know where this post is going and you are most certainly in full agreement. Delta…
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A Lawsuit Over Delta’s Best Fare Guarantee Shows a Lack of Knowledge, So Let’s Fix That
There’s never a shortage of lawsuits involving airlines, but there’s one in particular that came up recently which I thought was worth…