Cranky on the Web (January 21 – 25)

787, Southwest

What If You Have a Ticket on a 787 Dreamliner? Airlines’ Back-Up PlansConde Nast Daily Traveler
I put together a little summary of how airlines are dealing with the 787 grounding. Of course, that changes by the minute as the grounding stretches further.

Southwest charges extra to board firstCNN.com
CNN asked for my thoughts on Southwest’s new $40 fee for early boarding.

In the Trenches: When Service Offerings Begin to BlurIntuit Small Business Blog
Sometimes the difference between urgent assistance and monitoring can be a blurry line.

Episode 68 The Cranky FlierTravel Tales Podcast
I sat down with Mike at the Travel Tales podcast and he poked and prodded me for an hour talking about me and the business. It was a fun one.

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3 comments on “Cranky on the Web (January 21 – 25)

  1. A Southwest CEO recently said “never say never” when questioned about
    bag fees in the future with “no plans to do so in 2013”. The early boarding
    fee may be a step in trying to raise additional revenue without hurting their
    reputation over having to charge for bag fees.

  2. I’ve read a lot lately on the 787 Dreamliner and how it’s going to “determine the fate of Boeings Brand,” which I really don’t see how it could affect them. The battery was chinese, Lithium Ions are prone to heating… I’m interested to see what’s going to happen. Southwests early boarding fee though… it’s a convenience charge for those that are impatient!

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