Cranky on the Web (January 21 – 25)

What If You Have a Ticket on a 787 Dreamliner? Airlines’ Back-Up PlansConde Nast Daily Traveler
I put together a little summary of how airlines are dealing with the 787 grounding. Of course, that changes by the minute as the grounding stretches further.

Southwest charges extra to board
CNN asked for my thoughts on Southwest’s new $40 fee for early boarding.

In the Trenches: When Service Offerings Begin to BlurIntuit Small Business Blog
Sometimes the difference between urgent assistance and monitoring can be a blurry line.

Episode 68 The Cranky FlierTravel Tales Podcast
I sat down with Mike at the Travel Tales podcast and he poked and prodded me for an hour talking about me and the business. It was a fun one.

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Charles DenaultJRSHunter Recent comment authors
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I saw the poor LOT bird parked out in a corner at ORD on Wednesday. It looked so sad just sitting there.


A Southwest CEO recently said “never say never” when questioned about
bag fees in the future with “no plans to do so in 2013”. The early boarding
fee may be a step in trying to raise additional revenue without hurting their
reputation over having to charge for bag fees.

Charles Denault

I’ve read a lot lately on the 787 Dreamliner and how it’s going to “determine the fate of Boeings Brand,” which I really don’t see how it could affect them. The battery was chinese, Lithium Ions are prone to heating… I’m interested to see what’s going to happen. Southwests early boarding fee though… it’s a convenience charge for those that are impatient!