November 2012
-
Interviewing the Man Behind the Social Media Strategy at American Airlines, Part 2 (Across the Aisle)
Yesterday in the first part of my interview with Jonathan Pierce, Director of Social Communications at American Airlines, we talked more about…
-
Interviewing the Man Behind the Social Media Strategy at American Airlines, Part 1 (Across the Aisle)
Last week, I had the chance to speak with Jonathan Pierce, the Director of Social Communications for American Airlines. I like what…
-
Cranky on the Web (November 5 – 9)
In the Trenches: How Extra Help Pays Of – Intuit Small Business Blog I’m loving having more help. It frees me up…
-
Topic of the Week: Crankyspotting in Phoenix on November 19
Dorkfest at LAX has been a lot of fun the last couple years, so it’s now time to take this on the…
-
Checking in With Row 44 During A Ride on the Grumman Albatross
A couple weeks ago, I had a unique opportunity to connect through the massive hub that is Camarillo. Ok, so maybe it’s…
-
Southwest Takes the First Step Toward International Flying With Puerto Rico Flights
Before you all jump on me, I am well aware that Puerto Rico is a part of the United States. So while…
-
How Delta Put Its JFK Operation Back Together Again After Sandy
While most travelers know that airlines are complex operations, I don’t think many can appreciate how difficult it is to actually put…
-
Cranky on the Web (October 28 – November 2)
Hurricane Sandy Causes Flight Cancellations—What Airlines Are Doing Right and Wrong – Conde Nast Daily Traveler When it came to hurricane policies…
-
Topic of the Week: Some New Safety Videos
We have a couple of new safety videos that were released this week. In my mind, the ultimate question here is… will…
-
Virgin Australia Goes on a Buying Spree, Singapore Joins the Fun
We’ve all been preoccupied here in the US with the weather, but meanwhile big things have been happening down in Australia. In…