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Cranky on the Web: 20 Years of BA in Phoenix
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Since 1996, reliable daily arrival of British Airways jet has captivated Phoenix aviation enthusiasts – Arizona Republic Twenty years ago, British Airways began flying to Phoenix and to this day it remains the only nonstop…
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3 Links I Love: Southwest’s Ancient Tech, Government Moves on UAE/Qatar, Alaska Goes SLO
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This week’s featured link: Now Southwest Can Act Like Other Airlines. Uh-Oh? – Bloomberg Southwest is slowly lurching toward finally getting a new reservation system (after many delays over the years). While many people know…
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Many Airlines Have an On Time Problem in Los Angeles, but It’s American’s That Concerns Me Most
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Los Angeles is a market in high demand these days. Delta and American have been slugging it out while international carriers pour in as well. Pretty much everyone is growing, and that means the airport…
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A Demo On How Data Comm Is Going to Make Flying Better
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Back in May I wrote about how airlines, air traffic controllers, and the Federal Aviation Administration (FAA) were all getting excited about Data Comm and how it was going to improve air travel. The FAA…
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We Don’t Know What Brexit Means for Airlines, But It’s Not Good
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Brexit! I apologize to all my British readers for showing so much excitement, but please know that I did restrain myself from adding a second exclamation point. Still, if anything is worth two exclamation points,…
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It’s Time for Crankyspotting Dorkfest at LAX on September 17
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It’s June, and that means it’s time to set a date for this year’s Crankyspotting Dorkfest. That date? September 17 from 11a to 1p. Believe it or not, this August marks the 10th anniversary of…
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Who the F*&@ is RISE?
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While the chance of an airline starting from scratch to challenge the big four US airlines globally is tiny, it’s no surprise to see airlines trying to find niches with alternative models. Surf Air has…
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Singapore Airlines Shakes Up Its US Route Network In Response to United’s New Singapore Flight
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It may not always be news when an airline changes a couple of routes around, but when that airline is Singapore Airlines and the changes impact a huge portion of the airline’s US network? Then…
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Thinking About Loyalty and How Today’s Programs Do It Wrong
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American’s decision to copy the structure of Delta and United’s so-called “loyalty programs” last week got me thinking about, well, loyalty. These programs have evolved to a point where they really aren’t about loyalty at…
